Storage Customer Concierge – Service & Ops

U-Haul; Tallmadge (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Hiring bonus

Certification bonus

Health insurance

Job summary

U-Haul is seeking a Storage Customer Service Representative to join its team in Tallmadge, OH. You will work with a support team to help customers, inspect and maintain equipment, and dispatch/return equipment using up-to-date technology.

On-the-job education is offered; the company promotes quick hiring and payment, with paid interviews and bonuses. Key duties include assisting the site manager, guiding tours of storage units, preparing contracts, keeping units clean and secure, and performing

Qualifications

• Driver’s license and the ability to maintain a clean driving record
• Excellent communication skills
• Available to work on weekends and holidays

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Excellent communication

Customer service

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative to join its team in Tallmadge, OH. You will work with a support team to help customers, inspect and maintain equipment, and dispatch/return equipment using up-to-date technology.

On-the-job education is offered; the company promotes quick hiring and payment, with paid interviews and bonuses. Key duties include assisting the site manager, guiding tours of storage units, preparing contracts, keeping units clean and secure, and performing