Storage Concierge & Customer Service Pro

U-Haul; Loveland (CO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Storage Customer Service Representative in Loveland, Colorado. The role involves being the face of our exceptional service, assisting customers, and supporting facility operations.

You will inspect and maintain equipment, help customers with rentals, and use up-to-date technology to dispatch and return equipment. This position offers on-the-job education, with opportunities for advancement and a variety of benefits.

Qualifications

• Driver's license and the ability to maintain a clean driving record.
• Excellent communication skills.
• Available to work on weekends and holidays.

Responsibilities

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Driver's license

Communication skills

Weekend/holiday availability

Job description

U-Haul is seeking a Storage Customer Service Representative in Loveland, Colorado. The role involves being the face of our exceptional service, assisting customers, and supporting facility operations.

You will inspect and maintain equipment, help customers with rentals, and use up-to-date technology to dispatch and return equipment. This position offers on-the-job education, with opportunities for advancement and a variety of benefits.