Storage and Backup Enterprise Services Architect @Advizex (Remote)

Myriad360; Atlanta (GA); On-site; USD 145,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision coverage

17 PTO days

Flexible Work Arrangements

Retirement Savings Plans

Paid Long Term Disability

Life Insurance

Job summary

Advizex, a Myriad360 company, is seeking a Level 5 Storage & Backup Enterprise Services Architect to design, implement, and lead complex storage and backup environments for enterprise customers. The role combines architecture leadership, hands-on management of production storage, and a senior advisory function for cloud adoption, hybrid integrations, and disaster recovery within a 24x7 MSP framework.

Candidates based in the United States will collaborate with cross-functional teams across

Qualifications

• 15+ years of storage and backup administration/engineering in enterprise environments.
• 5+ years designing and operating Microsoft Azure for enterprise or MSP customers.
• Deep hands-on storage and backup experience in production environments.
• Proven experience managing Dell storage and backup solutions.
• Dell backup/data-protection certifications required; Dell PowerScale/PowerMax certs also required.
• Azure Architect Certification is a nice-to-have.
• Strong problem-solving, leadership, and communication skills.

Responsibilities

• Define and own customer-facing hybrid cloud architectures for Azure-based managed services.
• Design, standardize, and evolve multi-tenant managed service platforms for enterprise customers.
• Ensure architectures align with SLAs/SLOs and support models.
• Establish security and operation standards across environments.
• Maintain hands-on involvement with storage/backup systems in production.
• Lead troubleshooting and act as the highest-level escalation point.
• Architect resilient platforms with monitoring, backup, and DR capabilities.
• Serve as technical lead and trusted advisor for enterprise customers.
• Participate in architecture reviews, workshops, and QBRs.
• Translate business requirements into secure cloud architectures and support presales.
• Guide customers through cloud adoption, modernization, and hybrid integration.
• Provide architectural leadership for 24x7 MSP operations and on-call.
• Lead incident response and post-incident reviews; drive reliability and cost optimization.
• Mentor senior engineers and influence portfolio strategy.

Skills

Storage & backup architecture

Azure enterprise design

Leadership & mentorship

Cloud architecture

Security considerations

Incident response

Docker

Kubernetes

ITIL

Education

Bachelor's degree in Computer Science or related field

Master's degree preferred

Tools

Azure Cloud

Dell Avamar/Data Domain/PowerProtect

Dell PowerScale

Dell PowerMax

Docker

Kubernetes

Job description

This position willjoin the Advizex team, a Myriad360 company.

Advizex, a Myriad360 company, brings together over 50 years of innovation and client commitment. As part of Myriad360’s growing portfolio,Advizexcontinues tooperatewith the same trustedexpertiseand customer-first philosophy—now strengthened by broader resources and reach.

For over 50 years,Advizexhas done more than simply keep pace with technology—it has helped organizations stay ahead of it. With deep, real-world experience across healthcare, education, government, manufacturing, and retail,Advizexdelivers IT solutions that solve meaningful business challenges across infrastructure, cloud, cybersecurity, automation, and AI.

This role will join theAdvizexteam and play a keypartin continuing that legacy.

Learn more aboutAdvizex here !

ROLE OVERVIEW

This is an opportunity to join a fast-growing Managed Services Provider. We are seeking a highly skilled and experienced Level 5 Storage & Backup Enterprise Services Architect to join our dynamic IT team. The ideal candidate willpossessin-depth knowledge of storage and backup systems anddemonstratestrong leadership and problem-solving skills. This is a senior-level position that requires extensive experience in designing, implementing, andmaintainingcomplex storage and backup environments.

This position is supported by a 24x7x365 team, but occasional evening and weekend work may berequiredto handle emergencies or perform system maintenance.

Candidates must be based in the United States.

KEY RESPONSIBILITIES

• Architecture & Managed Services Leadership
  • Define and own customer-facing hybrid cloud architectures for Azure-based managed services.
  • Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers.
  • Ensure architectures align with contractual SLAs, SLOs, and support models.
  • Establish and enforce architecture, security, and operational standards across customer environments.
• Hands-On Technical Leadership
  • Maintain hands-on involvement with storage and backup systems in production.
  • Lead troubleshooting and serve as the highest-level escalation point for complex customer issues.
  • Architectresilient platforms with strong monitoring, alerting, backup, and disaster recovery.
• Act as a technical lead and trusted advisor for enterprise customers.
• Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).
• Translatecustomer business requirements into secure, supportable cloud architectures.
• Support presales and solution design, including architecture validation, scoping, and risk assessment.
• Guide customers through cloud adoption, modernization, and hybrid integration strategies.
• Operations & Reliability
  • Providearchitectural leadership for 24x7 managed service operations, including on-call participation.
  • Lead major incident response efforts, including customer communication and post-incident reviews.
  • Drive reliability, performance, and cost optimization improvements across customer platforms.
  • Ensure operational readiness for new customers andonboardings.
• Mentor senior engineers and architects within the MSP organization.
• Influencetechnical strategy, tooling, and service offerings across the managed services portfolio.
• Evaluate Azure services and technologies to improve customer outcomes.
• Complete ongoing security awareness training and comply with company policies to the requirements section
• Identify and elevate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
• Other duties as assigned

REQUIRED QUALIFICATIONS

Required:

• Education: Bachelor's degree in Computer Science, Information Technology, ora relatedfield. Master's degree preferred.
• Experience:
  • 15+ years of experience in storage and backup system administration and engineering in enterprise environments.
  • 5+ years designing and operating Microsoft Azure for enterprise or MSP customers.
  • Deep, hands-on storage and backup system administration experience in enterprise production environments.
  • Proven experiencemanaging Dell storage and backup solutions.
  • Deepexpertisein the administration of storage and backup systems.
  • Experience with backup and recovery processes.
• Certifications:
  • Required: One Dell backup/data-protection certification, such asDell Avamar, Data Domain, or PowerProtect; and
  • One specialized Dell enterprise storage certification in either:
    • Dell PowerScale (formerly Isilon)
    • Dell PowerMax (formerly VMAX)
  • Azure Architect Certification (nice to have).
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
• Leadership: Demonstratedleadership abilities, including project management and team mentoring.
• Communication: Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical stakeholders.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and technologies.

Preferred:

• 15+ years of prior Storage and Backup administration experience in complex corporate or enterprise environments.
• Extensive experience delivering customer-facing managed services in SLA-driven environments.
• Strongexpertisein hybrid cloud architecture, enterprise networking, identity, and security.
• Extensive background in 24x7 cloud and infrastructure operations, including incident response.
• Experience with containers and orchestration at scale (Docker, Kubernetes / AKS).
• Experience working in MSPs or consulting organizations supporting multiple enterprise customers.
• Familiarity with ITIL, SRE, or service management frameworks.
• Experience supporting regulated, high-availability, or compliance-driven environments.
• Exposure tocloud migration and modernization engagements.

As anAdvizexemployee, you will be eligible for the following benefits andperks:

• Company-subsidized medical benefits
• Dental and vision coverageoffered
• 17 PTO days
• Flexible Work Arrangements
• Retirement Savings Plans
• Paid Long Term Disability
• Basic Life Insurance offered

Pursuant tothe NYC Pay Transparency Law, the base salary range in New York City for this position is$145,000-170,000base salary, plus opportunities for bonus and/or commission. Compensation in other geographies may vary.

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.