Stockroom Specialist: Inventory, Service & Operations

The Paper Store, Inc.; Concord (NH); On-site; USD 19,000 - 28,000; Full time

Job summary

The Paper Store in Concord, NH is seeking a Stockroom Specialist to deliver exceptional customer service and manage backroom organization. You will greet customers, assess needs with open questions, explain products, and upsell with proven techniques to boost sales.

Maintain inventory integrity and support store operations daily. Ideal candidates have specialty retail experience, strong POS and Microsoft Office skills, and a commitment to teamwork and safety.

Qualifications

• Experience in specialty retail preferred.
• Experience with inventory control preferred.
• Proficient in using POS systems and Microsoft Office.

Responsibilities

• Greet customers warmly and deliver World Class Service.
• Assess needs with open-ended questions and explain features.
• Suggest complementary items to build sales using effective techniques.
• Maintain backroom organization and store cleanliness per standards.
• Analyze inventory, complete adjustments, and report discrepancies.
• Support training, merchandising, and adherence to safety guidelines.
• Open/close procedures, POS operations, and schedule adherence.
• Foster teamwork and protect confidential information.

Skills

GUEST service

Customer greeting

Product knowledge

Sales techniques

Inventory control

Team leadership

Tools

POS systems

Microsoft Office

Job description

The Paper Store in Concord, NH is seeking a Stockroom Specialist to deliver exceptional customer service and manage backroom organization. You will greet customers, assess needs with open questions, explain products, and upsell with proven techniques to boost sales.

Maintain inventory integrity and support store operations daily. Ideal candidates have specialty retail experience, strong POS and Microsoft Office skills, and a commitment to teamwork and safety.