Stockroom & Guest Experience Lead

The Paper Store, Inc.; Millbury (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

The Paper Store in Millbury, MA is hiring Stockroom Specialists to deliver the TPS World Class Service using the GUEST approach. You will greet customers, understand needs, explain product benefits, and help shoppers find items while maintaining a welcoming store atmosphere.

You will also be responsible for keeping the backroom organized, conducting inventory checks, correcting discrepancies, and supporting leadership with shift duties, training, and safety compliance.

Qualifications

• Experience in specialty retail is preferred.
• Inventory control experience is preferred.
• Able to multitask while assisting customers.

Responsibilities

• Greet customers and provide friendly service.
• Maintain backroom organization and inventory accuracy.
• Assist with stock replenishment and price changes.
• Operate POS systems and Microsoft Office as needed.

Skills

Inventory control

Customer service

Microsoft Office

POS systems

Leadership

Tools

POS systems

Microsoft Office

Job description

The Paper Store in Millbury, MA is hiring Stockroom Specialists to deliver the TPS World Class Service using the GUEST approach. You will greet customers, understand needs, explain product benefits, and help shoppers find items while maintaining a welcoming store atmosphere.

You will also be responsible for keeping the backroom organized, conducting inventory checks, correcting discrepancies, and supporting leadership with shift duties, training, and safety compliance.