Stockroom & Guest Experience Lead

The Paper Store, Inc.; Ramsey (NJ); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The Paper Store, part of TPS Group Holdings, is seeking a Stockroom Specialist to deliver World Class service using the G.U.E.S.T. approach. You will greet customers, assess needs, explain product features, and suggest complementary items to grow sales while maintaining a clean, organized backroom.

You will also participate in training, support cross-department needs, and help safeguard store inventory and proper receiving practices in a fast-paced retail environment.

Formación

• Experience in specialty retail is preferred.
• Ability to multitask while assisting customers.
• Proficiency with POS systems and Microsoft Office is a plus.

Responsabilidades

• Provide World Class Service using the G.U.E.S.T. approach.
• Greet customers warmly and identify needs with questions.
• Explain product features and benefits and suggest additional items.
• Maintain backroom organization and stock room cleanliness.
• Participate in training and cross-training across departments.
• Protect inventory integrity and follow receiving practices.

Conocimientos

Customer service

Communication

Multitasking

Team leadership

Inventory control

Attention to detail

Herramientas

POS Systems

Microsoft Office

Descripción del empleo

The Paper Store, part of TPS Group Holdings, is seeking a Stockroom Specialist to deliver World Class service using the G.U.E.S.T. approach. You will greet customers, assess needs, explain product features, and suggest complementary items to grow sales while maintaining a clean, organized backroom.

You will also participate in training, support cross-department needs, and help safeguard store inventory and proper receiving practices in a fast-paced retail environment.