Stockroom Associate PT

The TJX Companies, Inc.; Franklin (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Marshalls in Franklin, TN, part of The TJX Companies, is seeking a team member to deliver a highly satisfying customer experience and uphold our store standards. You will engage with customers, process purchases and returns, and support merchandising and loss prevention efforts.

Flexibility, strong communication, and the ability to multi-task in a fast-paced retail environment are essential, with cross-training across store areas as needed.

Qualifications

• Strong communication and organizational skills with attention to detail
• Able to work a flexible schedule to support business needs
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations

Responsibilities

• Model established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer
• Promotes credit and loyalty programs
• Maintains merchandising standards and prepares merchandise for the sales floor
• Participates in store recovery and maintains cleanliness of the store
• Supports safety and loss prevention programs
• Other duties as assigned

Skills

Communication

Organization

Multi-tasking

Attention to detail

Job description

Marshalls

Job Description

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations