Part Time Retail Associate

The TJX Companies, Inc.; Oak Brook (IL); On-site; USD 30,000 - 42,000; Full time

Job summary

The TJ Maxx team at The TJX Companies, Inc. invites you to grow your career by delivering an exceptional customer experience, operating the point-of-sale system, and keeping the store clean and organized. You will engage with customers and participate in store tasks to maintain a welcoming shopping environment.

You will be expected to follow company policies, promote loyalty programs, and contribute to a safe, efficient work environment in a fast-paced retail setting.

Qualifications

• Experience delivering friendly, helpful customer service.
• Ability to process transactions accurately and counts change.
• Comfort with promoting loyalty programs and store policies.

Responsibilities

• Deliver a highly satisfied customer experience across the store.
• Ring purchases and returns accurately and count change.
• Uphold merchandising standards and maintain a clean sales floor.
• Support loss prevention, safety, and security programs.
• Assist in stock, recovery, and organization throughout the day.

Skills

Customer service

Cash handling

Point-of-sale (POS)

Teamwork

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment