Stocking Associate / Merchandiser

Wilmington Fine Wine Inc; Wilmington (DE); On-site; USD 18,942 - 26,518; Part time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

401(k) plan

Health care plans

Job summary

Wilmington Fine Wine Inc in Wilmington, Delaware is seeking Store Team Members to maximize product inventory and ensure excellent customer service. Responsibilities include processing freight, organizing inventory, and supporting online orders, while also delivering exceptional customer experiences.

The ideal candidate will have retail experience, flexibility in scheduling, and familiarity with point-of-sale systems. This role offers a range of benefits including PTO, health care plans, and employee discounts.

Qualifications

• 1-3 years of experience in a retail setting preferred.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Maximize product inventory and support online business operations.
• Deliver exceptional service and build customer relationships.
• Participate in wine, spirits, and beer training.

Skills

Customer service skills

Inventory management

Point-of-sale systems familiarity

Education

High school diploma or equivalent

Job description

About the Role

All Store Team Members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part‑time and full‑time positions generally focus on merchandising responsibilities, you may also be assigned sales, front end or other responsibilities as needed. Internally, you will be referred to as Merchandiser and report to the store management team.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.

Qualifications

• High school diploma or equivalent preferred.
• 1‑3 years of experience, 1+ years of experience in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day.
• Ability to safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

Paid Time Off (PTO), generous store discounts, health care plans (medical, prescription, dental, vision), 401(k), HSA, FSA, pre‑tax commuter benefits, disability & life insurance coverage, paid parental leave, pet insurance, critical illness and accident insurance, discounted home and auto insurance, college tuition assistance, career development & product training, consumer classes & more.

Pay

Worker type: Regular. Hourly pay range: $13.75 – $19.25.

EEO Statement

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.