Stock Replenishment & Customer Service Associate

Kohl's; Rocky Hill (CT); On-site; USD 23,000 - 33,000; Full time

Job summary

Kohl’s in Rocky Hill, CT is hiring for an Associate role focused on delivering excellent customer service and executing store operations. Responsibilities include receiving freight, replenishing floors, and supporting omni-channel fulfillment while maintaining product protection standards.

You will greet customers, assist with product knowledge, and participate in training on Kohl’s standards and procedures. Flexible availability is preferred, including days, nights, weekends, and holidays.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
• Replenish the sales floor as necessary based on sell through and seasonal changes
• Engage customers by greeting them and offering assistance with products and services
• Execute all product protection standards
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Customer service

Communication skills

No retail experience required

Age 16+

Flexible availability

Job description

Kohl’s in Rocky Hill, CT is hiring for an Associate role focused on delivering excellent customer service and executing store operations. Responsibilities include receiving freight, replenishing floors, and supporting omni-channel fulfillment while maintaining product protection standards.

You will greet customers, assist with product knowledge, and participate in training on Kohl’s standards and procedures. Flexible availability is preferred, including days, nights, weekends, and holidays.