Stock Plans Representative

Muriel Siebert & Co Inc; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

A financial services company based in Nashville is searching for a Stock Plan Participant Support Specialist. This role involves providing education, guidance, and support to employees participating in stock plans. The ideal candidate must hold active Series 7 and Series 63 licenses and have a strong understanding of equity compensation. Excellent communication skills and attention to detail are crucial in a client-focused and fast-paced environment. Competitive salary and benefits are offered.

Qualifications

• Active Series 7 and Series 63 licenses are required.
• Strong understanding of equity compensation plans and brokerage operations is essential.
• The candidate should be comfortable in a fast-paced, client-centric environment.
• Detail-oriented with strong organizational and problem-solving abilities.
• Comfortable in a fast-paced, client-centric environment.

Responsibilities

• Provide frontline support to stock plan participants via phone, email, and chat.
• Educate participants on various types of equity awards.
• Guide participants through the use of the trading platform.
• Maintain clear and detailed records of participant interactions.
• Suggest process improvements that enhance the participant experience.

Skills

Excellent communication and client service skills

Strong understanding of equity compensation plans

Detail-oriented

Strong organizational abilities

Problem-solving abilities

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Position Summary

We are seeking a highly motivated and customer-focused Stock Plan Participant Support Specialist to join our team. In this role, you’ll serve as the primary point of contact for employees participating in public company stock plans, delivering education, guidance, and exceptional support related to their equity compensation.

Active Series 7 and Series 63 licenses are required for this role, as you’ll assist participants with equity transactions and related brokerage activities.

Key Responsibilities

• Participant Support & Education:
  • Provide frontline support to stock plan participants via phone, email, and chat
  • Educate participants on various types of equity awards (RSUs, stock options, ESPP, etc.)
  • Assist with account setup, online access, and plan documentation
• Trading & Transaction Guidance:
  • Guide participants through the use of the trading platform and assist with transactions such as exercises and sales
  • Collaborate with brokerage partners to resolve trade-related inquiries or issues
  • Ensure accurate and timely processing of all participant transactions and reports
• Operational Excellence:
  • Maintain clear and detailed records of participant interactions
  • Identify recurring questions and contribute to improved FAQs and knowledge resources
  • Suggest process improvements that enhance the participant experience

Required Qualifications

• Active Series 7 and Series 63 licenses
• Strong understanding of equity compensation plans and brokerage operations
• Excellent communication and client service skills
• Detail-oriented with strong organizational and problem-solving abilities
• Comfortable in a fast-paced, client-centric environment