Stock Plan Operations Associate (Remote)

Empower Retirement; Greenwood Village (CO); Hybride; USD 66 000 - 93 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and life ins.

401(k) with company matching up to 6%

Tuition reimbursement

Casual dress code

Generous PTO and holidays

Volunteer time off

Parental leave

BRGs

Résumé du poste

Empower Retirement in Greenwood Village, CO is seeking an Associate Stock Plan Services Support to provide operational support for ESPS, focusing on accurate reporting, processing, and timely resolution of standard requests in collaboration with Stock Plan Administrators and internal teams. This role requires keen attention to detail, the ability to learn stock plan concepts, and strong customer service mindset.

Applicants must be authorized to work in the U.S.

Qualifications

• High School Diploma
• 0 - 1 years' experience in financial services or compensation industry
• Strong attention to detail and ability to follow documented procedures consistently
• Comfort working with data, spreadsheets, and system workflows; ability to learn new software tools
• Clear written and verbal communication skills with a client-service mindset
• Ability to manage routine tasks, meet deadlines, and maintain organized work records
• Ability to identify issues, document findings, and escalation appropriately
• FINRA fingerprinting required upon hire

Responsabilités

• Log, track, and update service requests in the case/ticketing system to support timely response and clear communication
• Perform accurate data entry and maintenance tasks in the ESPS platform (e.g., participant updates, award/transaction uploads as assigned, release pre-processing, plan parameter updates as directed)
• Run standard reports and distribute outputs according to documented client procedures (e.g., participant activity, transaction summaries, reconciliation support files)
• Support routine transaction and report reconciliations by comparing system outputs to source files and escalating variances per documented procedure
• Prepare and maintain client-facing and internal documentation (e.g., job aids, checklists, workflow steps, standard communications)
• Assist with period-end support activities by compiling required inputs, validating completeness, and confirming delivery timelines with the service team
• Coordinate with internal partners (e.g., operations, technology, and other stakeholders) to support resolution of standard processing items
• Participate in ongoing training to build proficiency in equity compensation concepts, plan operations, and ESPS platform functionality
• Follow established controls, procedures, and service standards to support accurate, compliant, and timely execution of assigned tasks

Connaissances

Attention to detail

Procedural discipline

Data entry & spreadsheets

Effective communication

Task management

Issue identification & escalation

FINRA fingerprinting

Formation

High School Diploma

Outils

ESPS platform

Description du poste

Empower Retirement in Greenwood Village, CO is seeking an Associate Stock Plan Services Support to provide operational support for ESPS, focusing on accurate reporting, processing, and timely resolution of standard requests in collaboration with Stock Plan Administrators and internal teams. This role requires keen attention to detail, the ability to learn stock plan concepts, and strong customer service mindset.

Applicants must be authorized to work in the U.S.