Stock Associate

Serena & Lily; Naples (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Serena & Lily is seeking a part-time Stock Associate for our design shop in Naples, FL. You will help create a first-rate client experience through organized stock handling, sales support, and on-brand service.

Key duties include assisting with shipments, merchandising, maintaining brand standards, and using POS systems. The role requires 1 year of retail experience, strong communication, and the ability to work varied hours. A valid driver’s license is required.

Qualifications

• 1 year of retail or relevant sales/stock experience.
• Good communication skills and willingness to engage with clients and co-workers.
• Ability to work in a team environment and adapt to varied hours.
• Valid Driver’s License is required.
• Strong sense of personal style and brand-appropriate presentation.

Responsibilities

• Represent Serena & Lily Brand Ethos in all client interactions.
• Assist in stock handling, receiving shipments, transfers, and merchandising.
• Maintain presenting selling floor to brand standard and ensure items are stocked.
• Provide excellent customer service and follow up on orders as needed.
• Utilize POS and computer systems to process information and transactions.

Skills

Retail experience

Communication skills

Team collaboration

Flexibility with hours

Valid driver's license

Fashion sense/personal style

Tools

Microsoft Word

Microsoft Excel

Job description

Serena & Lily, a lifestyle and home furnishings brand, is seeking part-time stock associate for our design shop in Naples, FL. A Serena & Lily Stock Associate is responsible creating a first rate client experience through superior organization, sales and service.

KEY ACCOUNTABILITIES:

• Embody and operate by the Serena & Lily Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence & Appreciation.)
• Acts as brand steward in all interactions with Clients, Designers, Vendors and Co-workers.
• Create a warm, welcoming, inspiring on brand client experience
• Have specific knowledge of merchandise flow and back stock strategies
• Master product knowledge and brand design inspiration
• Contribute to Store sales goals through providing excellent operational service to the team, ensure the right goods are in the right place at all times
• Assist in receipt of shipments, transfers, as well as merchandising; ensure selling floor is adequately presented and stocked to brand standard.
• Be prepared to sell, offer excellent service and follow up on all orders and estimates, order flow, raise any client issues or order issues immediately to leadership for assistance in solving if business needs require it
• Proven ability to deliver excellent on brand client service standard and ability to demonstrate best practices
• Proven ability to sell, utilizing product knowledge, brand inspiration and design/décor
• Solid communication and interpersonal skills
• Willingness to ask questions and seek solutions; a self starter
• Microsoft Windows proficiency, especially Word and Excel

QUALIFICATIONS:

• 1 year of retail or relevant sales/ stock experience
• Good communication skills, willingness to engage with co workers and clients
• Ability to work in a team environment
• Ability to work varied hours and days to meet the needs of the business
• Valid Driver’s License
• Strong sense of personal style

ESSENTIAL PHYSICAL REQUIREMENTS

• Ability to process information and merchandise through computer system and POS system.
• Ability to communicate with associates and clients.
• Ability to read, count and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to operate and use all equipment necessary to run the store.
• Ability to climb ladders.
• Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.
• Ability to work varied hours/days to oversee store operations