STLC Operations Director

Kintegra Health; Gastonia (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Kintegra Health in Gastonia, NC seeks an experienced Operations Director to oversee day-to-day operations under the general supervision of the Executive Program Director. You will provide leadership and support to coordinators and admin staff, ensuring program operations comply with applicable laws and policies while promoting fiscal solvency.

The role requires a Bachelor’s degree in a health-related field (Master’s preferred) and at least five years of supervisory experience in health care,

Qualifications

• Bachelor’s degree in health-related field required.
• Master’s degree strongly preferred.
• At least five years of supervisory/administrative experience in a health care setting.

Responsibilities

• Ensure fiscal solvency and efficient site operations.
• Develop, monitor and evaluate site budgets with Finance personnel.
• Assure compliance with federal, state, and local regulations.
• Provide HR management for direct reports and oversee Safety/Risk programs.
• Lead Quality and Compliance initiatives and oversee site inspections.
• Oversee annual Adult Day Health Recertification and related activities.

Skills

Leadership

Budget management

Regulatory compliance

Staff development

Education

Bachelor’s degree in health-related field

Master’s degree preferred

Job description

Job Title: Operations Director

FLSA Status: Exempt

Salary Range: See Pay Scale

Job Summary: Under the general supervision of the Executive Program Director oversees day to day operations. Provides leadership, guidance and support to the Adult Day Health Coordinator, Transportation Coordinator, Facilities and Safety Coordinator, and the Executive Assistant in support of the organization’s mission. This position is responsible for the organization’s compliance with federal, state, and local laws and regulations to program operations including but not limited to fiscal solvency and other operational functions structured within the organization. The Operations Director serves as the EPD designee in the absence of the EPD. Works closely with Senior Leadership Team. Reports directly to the Executive Program Director.

Specifications

Education: Bachelor’s degree in health-related field required; Masters degree strongly preferred.

Experience: At least five (5) years of supervisory and administrative experience in a health care setting including at least one (1) year of experience with the frail and/or elderly population. Preferred experience in home care or long-term care settings. Prior experience working in a PACE program preferred.

Number and Type of Employees Supervised (optional): Adult Day Health Coordinator, Transportation Coordinator, Facilities and Safety Coordinator, and Executive Assistant.

Licensure, Registry or Certification Required: Professional licensure if applicable and valid NC driver’s license & vehicle.

Special Training: Meet a standardized set of competencies for the specific position description established by Senior TLC, Inc. and approved by CMS before working independently. Knowledge of the complex and unique needs of older adults. Able to foster collaborative working relationships and possess strong leadership, management, and supervisory skills. Apply critical thinking skills to effectively solve problems. Must have strong interpersonal, group facilitation and consensus-building skills. Able to manage multiple projects through effective time and priority management. Demonstrates strong oral and written communication skills. Able to learn, teach and research laws, regulations and best practices. Knowledge of cost containment systems and quality improvement.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact

Ages Of Patients Rendered Care

Neonate/Infant Early Childhood Adolescent Adult Geriatric All Age Groups

Key Responsibilities

(*denotes an age-related skill or task)

Administration & Operations

• Ensures fiscal solvency and fiscal viability through efficient and effective site operations.
• Works with the EPD and Finance personnel to develop, monitor and evaluate site’s budget.
• In collaboration with EPD, Leadership, and the ADHC Coordinator assures compliance with organization’s policies and procedures, federal, state, and local regulations.
• Responsible for implementing innovative care and service models.
• Identifies and implements strategies to enhance the participants and families experience with STLC.
• Works closely with Director of Quality and Compliance to implement, monitor and evaluate site’s process for improvement plans.
• Provides human resources management with direct reports.
• Responsible for the agency’s Safety and Risk management programs.

Leadership

• Serves as the EPD designee in the absence of the EPD.
• Participates as a member of the leadership team, quality committee, compliance committee, and other committees as needed or requested.
• Collaborate with Medical Director, Clinical Services Director and Director of Quality and Compliance to develop, implement, and monitor Quality Assessment and Performance Improvement programs .
• Overseats monthly, quarterly, bi-annual, and periodic site inspections and takes a leadership role in assimilating all requested information for site inspections.
• Provides leadership of key aspects of Strategic Planning and Special Projects.
• Is responsible for all aspects of Adult Day Health Program.
• Ensures compliance with Adult Day Health regulations and policies and procedures.
• Oversee monthly Adult Day Health monitoring visits.
• Responsible for site’s annual Adult Day Health Recertification.
• Supports Senior TLC’s mission to encourage and support the quality of life of seniors wishing to continue living in the community; its vision to be the preferred provider of individualized care for seniors in the community; and its values of respect, integrity, accountability, compatible goals, and compassionate care.
• Other duties as assigned.