Stillwater Customer Service Representative (CSR)

Packard Culligan Water; Stillwater (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance with $0 deductible

401k with employer match

Consistent Monday-Friday schedule

Paid Holidays and competitive PTO

Job summary

Packard Culligan Water in Stillwater, MN, is seeking a Customer Service Representative to join our dynamic team. In this role, you will provide exceptional customer service while building lasting relationships with clients. Applicants should possess strong communication skills and an ability to multitask effectively.

We offer a comprehensive benefits package, career growth opportunities, and a work-life balance with consistent Monday to Friday hours. Join us for a fulfilling career in water treatment solutions!

Qualifications

• Strong verbal and written communication skills.
• Ability to solve problems quickly for unique customer needs.
• Meticulous attention to detail for accuracy.

Responsibilities

• Effectively communicate products and schedule appointments.
• Address water quality concerns and inquiries.
• Manage payments, invoices, and billing inquiries.
• Process administrative tasks as assigned.
• Schedule deliveries and service appointments.

Skills

Strong communication skills

Quick problem-solving abilities

Attention to detail

Proficiency in Microsoft Office

Multi-tasking ability

Collaborative team player

Job description

STILLWATER, MN-CUSTOMER SERVICE REPRESENTATIVE (CSR)

Customer Service Representative - Join Our Dynamic Team!

Are you a positive and adaptable individual looking for a unique customer service opportunity? Do you excel in multitasking and enjoy working where company culture is important? Join our team at Culligan Water in Stillwater, MN, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences.

About Culligan: Culligan of Stillwater, is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

What Culligan Offers:

• Enjoy $0 deductible medical insurance with affordable premiums! Dental, vision, life insurance and more included in our comprehensive benefits package.
• Career growth opportunities through training and development.
• Competitive base pay, commission, and bi-annual employee incentives.
• 401k with employer match.
• Achieve work-life balance with a consistent Monday-Friday
• 7 paid Holidays and a competitive PTO package.

Key Responsibilities:

• Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, billing inquiries, and assist with collections.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

Desired Qualities:

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Multi-tasking ability with different computer programs.
• Collaborative team player with a friendly demeanor.

Join Culligan Water and embark on a rewarding career in a professional environment where your skills and dedication will be valued. Apply today and be a part of our success story!

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.