STIHL Small Engine Mechanic/Technician

Workstream; Orlando (FL); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Paid time off

Health Insurance or discount card for

Short term disability

Life insurance

Retirement plan with company match

Holiday pay

Employee discounts on product

Perkspot discounts on services and p​

Uniform shirts provided

Job summary

Toole's Ace Hardware in Central Florida is seeking a skilled Stihl Technician to diagnose and repair STIHL power equipment and be the primary in-store contact for customers. You will perform disassembly, repair, and reassembly of components, and ensure accurate repair orders are entered into the system.

This role requires ongoing technical training, a customer-friendly demeanor, and commitment to maintaining a clean, safe workspace while promoting equipment safety and reliability to shoppers.

Qualifications

• Experience diagnosing and repairing STIHL power equipment (training provided).
• Strong customer-facing communication and problem-solving skills.
• Willingness to participate in ongoing training and learning.

Responsibilities

• Diagnose problems and determine repairs for STIHL power equipment.
• Disassemble, repair, and reassemble components and machines.
• Perform all service tasks as directed.
• Prepare detailed repair orders in the computer system.
• Inform customers of additional work required for safe operation.
• Participate in training programs to maintain technical proficiency.
• Maintain a clean, organized workspace and work safely.
• Escalate unsafe tools or equipment to the Store Manager.

Skills

Diagnose & repair

Customer service

Team collaboration

Job description

We are seeking skilled mechanics/technicians proficient in the diagnosing and repair of a wide variety of outdoor power equipment as well as a friendly demeanor for talking to customers. A Stihl Technician is responsible for the overall success of the Stihl and outdoor power equipment department. They are the key point-of-contact in the store to establish and promote relationships with Stihl customers, as well as being the go-to person in the store for all questions regarding power equipment. This is a position that will require continual technical training and growth.

Essential Duties and Responsibilities:

• Diagnose problems and determine what repairs are needed on STIHL power equipment.


• Disassembly, repair, and reassembly of components and machines.


• Performs all service tasks


• Prepares all forms (detail of work performed on repair orders) to be entered into our computer system.


• Report any additional work required on equipment to customers, for proper and safe operation.


• Participates in all training programs.


• Maintains a clean work area and performs work in a neat and orderly fashion.


• Brings to the attention of the Store Manager any shop tools or equipment that is not in a serviceable condition or is unsafe to use.

Pay, Benefits, and Perks:

• Paid time off


• Health Insurance or discount card for medical, dental, vision, and prescriptions


• Short term disability


• Life insurance


• Retirement plan with company match


• Holiday pay


• Employee discounts on product


• Perkspot discounts on services and products


• Uniform shirts provided

Toole's Ace Hardware is a locally owned and operated chain of hardware stores in Central Florida. Since 1906, our company has presented itself as the staple hardware store featuring customer-minded employees. Since our adoption of the Ace brand, we have evolved with each store opened and we are proud of our current 14 locations. As we constantly grow, we're on the lookout to find like-minded people to join us on this experience.