STIHL Small Engine Mechanic/Technician

Carter's ACE Hardware; Florida; On-site; USD 25,000 - 39,000; Full time

Job summary

Carter's Ace Hardware is seeking a skilled Stihl Technician to diagnose and repair a wide range of outdoor power equipment while engaging customers in a friendly manner.

The role focuses on being the key in-store contact for STIHL products and power equipment, with ongoing technical training to support growth and service excellence in the department.

Qualifications

• Experience diagnosing and repairing STIHL power equipment.
• Strong customer-facing skills are essential.

Responsibilities

• Diagnose problems and determine repairs for STIHL power equipment.
• Disassemble, repair, and reassemble components and machines.
• Performs all service tasks.
• Prepares all forms for repair orders to be entered into the computer system.
• Reports additional work required to customers for proper operation.
• Participates in training programs.
• Maintains a clean, neat, and orderly work area.
• Escalates unsafe tools or equipment to the Store Manager.

Skills

Power equipment repair

Customer service

Diagnostics

Job description

Job Description

Job Description

Full job description

Carter's Ace Hardware is looking for skilled mechanics/technicians proficient in the diagnosing and repair of a wide variety of outdoor power equipment as well as a friendly demeanor for talking to customers. A Stihl Technician is responsible for the overall success of the Stihl and outdoor power equipment department. They are the key point-of-contact in the store to establish and promote relationships with Stihl customers, as well as being the go-to person in the store for all questions regarding power equipment. This is a position that will require continual technical training and growth.

Essential Duties and Responsibilities:

• Diagnose problems and determine what repairs are needed on STIHL power equipment.
• Disassembly, repair, and reassembly of components and machines.
• Performs all service tasks
• Prepares all forms (detail of work performed on repair orders) to be entered into our computer system.
• Report any additional work required on equipment to customers, for proper and safe operation.
• Participates in all training programs.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Brings to the attention of the Store Manager any shop tools or equipment that is not in a serviceable condition or is unsafe to use.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.