Stihl Shop Apprentice

Workstream; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Paid holidays after 90 days

Medical benefits after 90 days

Vacation after 1 year

Job summary

Islands Ace Hardware in Savannah, GA is hiring a full-time STIHL Shop Apprentice for small engine repair. The role offers training through STIHL certification levels, hands-on repair work, and customer education on STIHL products.

Experience is not required if you're ready to train; the store provides certification support, paid holidays after 90 days, medical benefits after 90 days, and a 40-hour vacation plan after one year. Typical schedule is weekdays with occasional overtime.

Qualifications

• Completion of STIHL training levels (4 levels) or willingness to complete training.
• Ability to work in a fast-paced hardware store environment.

Responsibilities

• Complete all 4 levels of STIHL training and progress in pay with each certification level.
• Order and stock STIHL products and parts for display and repairs.
• Engage with customers to educate them on STIHL products and assist decisions.
• Coordinate with Warranty center to file warranty claims.
• Diagnose equipment problems and explain solutions to customers.
• Log repairs, track parts, and provide accurate repair timelines.
• Maintain urgency to meet deadlines.

Job description

Ace Hardware - Stihl Shop Apprentice

Looking for a career in the Stihl small engine repair field? Are you mechanically inclined? Are you a self-starter?

Islands Ace Hardware in Savannah, Ga is looking for a full-time, small engine repair apprentice to work on STIHL products.

Already STIHL certified - GREAT! BUT, if not, we will put you through the proper training to get you certified.

• Hours: Monday - Friday - 7 am - 4 pm - some overtime may be required
• Saturdays only as needed
• Employee discount
• Paid holidays after 90 days
• Eligible for medical benefits after 90 days
• 40 hours' vacation after 1 year of service

Scope of the Position

• Complete all 4 levels of training for STIHL - increase in pay after completion of each certification level
• Order and stock product and parts for STIHL display and for repairs
• Professionally engage with customers to assist with educating them on STIHL products to help them make an informed decision
• Contacting the Warranty center for STIHL products - File warranty claims
• Accurately diagnose the problem with equipment and sufficiently explain the problem and solution to the customer
• Log all incoming repairs and successfully keep track of parts ordered and progress of completion of repair
• Provide realistic estimated time for repair
• Must possess sense of urgency to complete and meet all deadlines, as if it were your own

Physical Demands

• Must be able to stand on feet for long periods of time
• Job requires stooping, bending, kneeling, lifting, carrying
• Able to tolerate engine fumes and dusty conditions
• Exposure to extreme heat or extreme cold
• Must be dependable and available to work 40 hours a week, with occasional overtime
• Must be able to lift up to 50lbs
• Must be able to climb a step stool or ladder up to 6ft tall.

Location: 14407 | Islands Ace Hardware

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.