Sticks Attendant

Mohawk Casino; Town of Bombay (NY); On-site; USD 18,000 - 26,000; Full time

Job summary

The Mohawk Casino in Hogansburg, NY is seeking a Sticks Attendant in the Food & Beverage department. You will operate the cash register, balance monies, and provide friendly service to guests with accurate transactions and timely delivery of food and beverages during shifts.

The role requires flexible hours, reliable attendance, and ServSafe training completion. Starting wage is $16.00 per hour, with non-exempt status in a standard casino environment.

Qualifications

• High school diploma or GED required; ServSafe Certification.
• Must obtain ServSafe Certification.
• Ability to read, write, and communicate effectively.

Responsibilities

• Takes food orders and collects payments from guests.
• Delivers food and beverage orders to bingo guests.
• Operates the cash register and balances receipts at end of shift.
• Maintains cleanliness of dining areas and restocks supplies as needed.
• Adheres to coupons, promotions, and certificates for outlets.
• Addresses patron complaints to the supervisor.

Skills

Cash handling

Customer service

Balancing cash

POS operation

Micros system

Education

High School Diploma or GED

ServSafe Certification

Tools

Micros system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

779 - Sticks Sports Book Grill Full Time Akwesasne Mohawk Casino, Hogansburg, NY, US

Job Title: Sticks Attendant

Department: Food & Beverage

Starting Rate: $16.00 per hour

Reports To: Supervisor/Manager

FLSA Status: Non-Exempt

SUMMARY: Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates. Operates cash register and is able to balance all monies, coupons, comps and receipts at the end of shift. The position requires the ability to work flexible hours, be reliable and responsible for scheduled shifts.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following:

• Exhibits a friendly (smiling), helpful and courteous manner with professionalism when dealing with our guests and fellow associates.
• Takes food orders and collects payments from guest.
• Delivers food & beverage orders to bingo guests
• Addresses complaints of patrons to their immediate Supervisor.
• Learn or have knowledge of the Micros system.
• Operates balances and totals receipts on register during and at end of shift, to verify sales and clears cash register.
• Remains current on all coupons, promotions, and certificates that apply to all food outlets.
• Inspects dining room serving stations and dining areas for neatness and cleanliness. As needed clean all areas where and when it is required thru out their shift.
• Call housekeeping on radio to clean up spillage, wet floors etc.
• Order, receive and restock all paper products, condiments, etc. prior to, during and prior to the end of their shift for the dining room and serving stations.
• Other duties as assigned by the Supervisor/Manager.

SUPERVISORY RESPONSIBILITIES:This job has no supervisory responsibilities.

QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully complete the essential duties of the position with or without reasonable accommodation. Serve Safe and Safety is a required part of the training along with other training sessions if mandated by the Casino. If necessary, obtain Certification from trainings.

MINIMUM QUALIFICATIONS: High school diploma or general education degree (GED); and one to three months related experience and training. Must obtain: ServSafe Certification.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to guests, clients, and other associates of the organization.

MATHEMATICAL SKILLS: Ability to perform basic math problems, add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job with or without reasonable accommodation. This position is light work. This position requires balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, repetitive motions, and machine operating.

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job with or without reasonable accommodation. The position exists in a casino work environment where there is occasional exposure of the associate to oils, smoke, etc.

CERTIFICATES, LICENSES, REGISTRATIONS: Must obtain and maintain a St. Regis Mohawk Tribal Work Permit which requires a criminal background check to be used solely for employment purposes. Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed. In case of a positive result, the candidate is not eligible for employment with the Akwesasne Mohawk Casino Resort. Employment will not begin until process is completed.

NATIVE PREFERENCE: The Mohawk Gaming Enterprise utilizes a Native American preference policy in hiring, training, and promotion. When there is a job opening or training opportunity,the Gaming Enterprise will evaluate all candidates for the position and will select the most qualified candidate. In the event two or more candidates meet all of the job requirements and have substantially similar qualifications, the Gaming Enterprise will utilize the preference policy to make the final determination on who will be offered the opportunity or position. When preference is utilized, first priority will be given to enrolled members of the Saint Regis Mohawk Tribe. Second priority will be given to members of other federally recognized Tribal Nations and/or First Nations citizens from Canada. All other individuals will be third priority.

“The Mohawk Gaming Enterprise is an Equal Employment Opportunity Employer.”