STI HIV Prevention and Harm Reduction Program Community Health Worker

clarkcountywashington; United States; Hybrid; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

The Clark County Health Department seeks a Community Health Worker to provide culturally competent outreach and direct harm reduction services. The CHW will work at the Harm Reduction Center and other community sites, supported by program leadership, and will perform in-person services and clinic support.

The role requires a high school diploma or GED, two years of health outreach experience, and the ability to communicate effectively in English (bilingual skills a plus).

Qualifikationen

• High school diploma or GED and 2 years of health outreach experience.
• Some positions may require oral and written fluency in English and the community language.

Aufgaben

• Provide courteous customer service to providers, clients and the public.
• Assist clients with referrals to psychosocial services, substance use treatment, harm reduction services, health insurance access and HIV care.
• Support Syringe Services Program with intake, counseling and referrals.
• Participate in overdose prevention training and community outreach events.
• Assist STI HIV clinic check-in, registrations and specimen handling as needed.
• Ship specimens in accordance with shipping requirements for biological substances.
• Contribute to program outreach activities and evaluations.

Kenntnisse

MS Word

Excel

PowerPoint

Smartsheet

Ausbildung

High school diploma or GED

Jobbeschreibung

Job Summary

The Community Health Worker (CHW) works in a population-based practice setting in Clark County. The CHW, a paraprofessional classification in the STI HIV Prevention and Harm Reduction Program, provides culturally competent community/public health services and works in a population-based practice setting in Clark County. The majority of health and outreach services are provided on-site at the Harm Reduction Center (HRC) located at the Center for Community Health or other community locations according to protocols, and under the oversight of a Program Coordinator (PC), Program Manager (PM), and the Health Officer (HO). This position is responsible for providing in-person harm reduction services, inclusive of staffing the Harm Reduction Syringe Services Program and community outreach events, providing operational support during STI HIV clinic, as well as other programmatic duties as assigned.

Organizational responsibilities include understanding and promoting the public health mission of the Department; providing courteous, respectful, efficient customer service to all Health Department clients; honoring diversity of all department employees and constituents; participating in Health Department training; and striving for personal excellence in public health work.

This position reports directly to the Program Manager of the STI HIV Prevention and Harm Reduction Program and will work an 8-hour schedule Monday through Friday.

This is a full-time represented position. It is represented by Local 335.

This position has the option of a remote/hybrid work schedule possibility. However, the candidate selected must reside in OR or WA. No Exceptions.

KEY OR TYPICAL TASKS AND RESPONSIBILITIES

• Demonstrates proficiency in using various computer applications (e.g. MS Word, Excel, PowerPoint, Smartsheet) as applicable to design or complete forms, correspondence, spreadsheets, data entry, etc.


• Effectively operates complex equipment and office machinery, which includes computers, printers, scanners, and facsimile machines.


• Provides courteous customer service to providers, clients, and the public. Responds to routine inquiries by phone or face to face; listens to questions and explains procedures, rules or functions according to relevant program guidelines; fulfills requests for information or directs clients to appropriate person or section.


• Assist clients in accessing services through appropriate referral to: psychosocial support services; substance use treatment, harm reduction services, enrollment into a health insurance plan; access to medical treatment services for HIV and other diseases; domestic violence intervention; drug & alcohol referral; and public transportation; etc.


• Supports the HRC Syringe Services Program by performing syringe service roles, including client intake, service encounters, individual counseling and referrals, and sharps management.


• Participates in overdose prevention training at the HRC and outreach events within the community.


• Supports the HRC STI HIV clinical services by performing tasks including client check-in and registration, specimen ordering and processing, and other duties as needed.


• Package and ship specimens in accordance with requirements for shipping biological substances.


• Support the planning and implementation of programmatic outreach activities and other special projects.


• Participates in program specific or department-wide evaluation activities.


• Perform other related duties as requested by the PC or PM.

Qualifications

Education and Experience: High school diploma or GED equivalent and two (2) years of experience, training, or applicable community experience in counseling or health outreach.

Some positions may require oral and written fluency in both English and the language of the community being served.

Any satisfactory combination of education, experience and training which ensures the ability to perform the work will be considered.

Knowledge of: Principles, policies, procedures, methods, and techniques specific to general health, infectious disease control, prevention, and public health; communicable disease etiology, manifestations, progression, diagnosis, and treatment; medical and drug terminology; laboratory testing procedures; community resources; confidentiality guidelines; traditions, customs and health beliefs of the community being served.

Ability to: Establish and maintain effective working relationships with staff, clients, and the public; communicate effectively, both orally and in writing; work independently and as part of a team; relate to a wide variety of people of varying ages, socioeconomic backgrounds and needs; apply concepts of cultural sensitivity; maintain records; operate computer software and other office equipment; follow written and verbal instructions; prepare and present written materials and oral presentations for the public.

Other Requirements

Must