Stewardship & Donor Relations Manager — Remote

ADP, Inc.; United States; Remote; USD 75,000 - 85,000; Full time

Job summary

NPower seeks a Development Manager, Stewardship to strengthen relationships with corporate and foundation partners. You will ensure partners feel informed and connected to impact, from gift through renewal, by managing stewardship programs, donor communications, and funder updates.

You'll own Salesforce data integrity, create reports and dashboards, and collaborate with Program, Finance, and Marketing to tailor acknowledgments and recognition across funders.

Qualifications

• 3+ years in nonprofit development operations, donor stewardship, grants management, or a similar role.
• Hands-on experience with Salesforce or a comparable CRM, including data entry standards, reports, and dashboards.
• Working Excel skills, including formulas, pivot tables, and reconciling data against source documents.
• Clear, accurate writing for external audiences, with samples of donor or partner communications required.
• Experience coordinating information across teams such as Program, Finance, and Communications.

Responsibilities

• Develop and manage a stewardship program for NPower’s funders, with touchpoints matched to each partner’s giving level and interests.
• Lead the donation and grant acknowledgment process, including drafting thank-you cards and formal acknowledgment letters.
• Own the process for donor communications in partnership with the grant writer and Marketing teams, from content gathering through approval and delivery, including writing regular funder updates on NPower news, student outcomes, events, and milestones.
• Support front-line fundraisers with tailored funder communications, briefing materials, and follow-up.
• Manage all funder recognition activities, including listings on the NPower website, recognition in the annual report, and social media acknowledgment.
• Coordinate with the Marketing team on drafting and publishing donor recognition articles and press releases.
• Track recognition commitments in the CRM so every partner receives the recognition outlined in their agreement.
• Maintain accurate funder, gift, and grant records in Salesforce, including grant terms, deliverables, deadlines, and recognition commitments.
• Build and maintain reports and dashboards on funder engagement and stewardship activity.
• Analyze partner and program data to surface insights that shape stewardship priorities and cultivation strategy.
• Track funder reporting requirements and deadlines across the partner portfolio.
• Gather program, outcome, and financial data from internal teams to support funder reports.
• Identify the information each funder values most and use it to shape reports and ongoing communications

Skills

Nonprofit development

Donor stewardship

Grants management

Clear writing

Cross-team coordination

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce CRM

Excel

Job description

NPower seeks a Development Manager, Stewardship to strengthen relationships with corporate and foundation partners. You will ensure partners feel informed and connected to impact, from gift through renewal, by managing stewardship programs, donor communications, and funder updates.

You'll own Salesforce data integrity, create reports and dashboards, and collaborate with Program, Finance, and Marketing to tailor acknowledgments and recognition across funders.