Stewardship Coordinator - MUSC Foundation

musc; Charleston (SC); On-site; USD 50,000 - 65,000; Full time

Job summary

The Stewardship Coordinator at MUSC Foundation translates stewardship strategy into donor experiences, ensuring timely acknowledgments and well-documented donor journeys. This role supports gift officers with personalized communications and stewardship touchpoints, while maintaining robust CRM records and dashboards.

Reporting to the Associate Director of Stewardship, you will help craft stewardship and impact reports, monitor metrics, and ensure data accuracy across donor engagements and annual

Qualifications

• Bachelor's degree (or equivalent) and 1-3 years of related experience, OR a high school diploma (or equivalent) and 5 years of related professional experience, OR an equivalent combination of education and experience.
• Bachelor's degree, with strong writing skills and the ability to produce warm, accurate, donor-appropriate acknowledgement and stewardship copy.
• Experience using a CRM daily to record and report activity; Raiser's Edge experience preferred.
• Strong organization and reliability in managing recurring, deadline-driven work.
• Ability to collaborate effectively toward gift officers and stewardship colleagues.
• Attention to detail and commitment to data accuracy.

Responsibilities

• Gift Acknowledgment 25% Write and personalize gift acknowledgments across giving levels, preparing letters for signatories and ensuring receipt and tax language is IRS-compliant; log in CRM.
• Stewardship Touchpoints 25% Produce monthly stewardship touchpoints for gift officers and log completed touches in CRM; coordinate handoffs.
• Metrics & Dashboards 25% Maintain donor engagement metrics and dashboards; flag data gaps for correction.
• Report Support 25% Assist in outlining and assembling stewardship and impact reports with data and coordination.

Skills

Strong writing skills

CRM experience

Organizational skills

Collaboration

Attention to detail

Education

Bachelor's degree or equivalent

High school diploma or equivalent

Tools

Raiser's Edge

Job description

Job Description Summary

The Stewardship Coordinator ensures that every MUSC Foundation donor is thanked promptly and stewarded consistently, translating stewardship strategy into completed, well-documented donor experiences. Reporting to the Associate Director of Stewardship, this position executes day to day stewardship activities and maintains the data and records that support donor engagement efforts. The Stewardship Coordinator prepares and personalizes donor acknowledgments, develops stewardship touchpoints for gift officers, and supports the creation of stewardship and impact reports. The position maintains stewardship metrics, dashboards, and CRM records, tracking key activities and outcomes while ensuring stewardship efforts are accurately documented and reported.

Entity University Medical Associates (UMA) Only Employees and Financials

Worker Type Employee

Worker Sub-Type Regular

Cost Center CC002075 UMA OTHR PAY MUSC Foundation CC

Pay Rate Type Salary

Pay Grade Health-26

Scheduled Weekly Hours 40

Work Shift

Job Description

Key Responsibilities

• Gift Acknowledgment 25% Write and personalize gift acknowledgments across giving levels, preparing letters for the appropriate signatories and ensuring receipt and tax language is accurate and IRS-compliant. Maintain acknowledgment templates and turnaround standards, and log acknowledgement status and dates in the CRM so timeliness and completion are visible.
• Stewardship Touchpoints 25% Produce, each month, a set of stewardship touchpoints for gift officers - recommended, tier-appropriate ways to thank and engage their donors, aligned to the segmentation model - giving fundraisers a ready and consistent stream of stewardship moments for their portfolios. Coordinate the handoff of these touchpoints with gift officers and capture completed touches in the CRM. Execute the recurring, scaled touchpoints that support the annual calendar (e.g., digital birthday, anniversary, and welcome touches) in partnership with the Associate Director's project plans.
• Metrics & Dashboards 25% Keep the team's metrics and dashboards current, drawing on the CRM to track acknowledgement turnaround, touchpoint completion, and progress toward the team's donor re-engagement and pledge-fulfillment goals. Flag data gaps or anomalies in stewardship records so they can be corrected at the source.
• Report Support 25% Support the outlining and assembly of stewardship and impact reports and the inputs they require; with this role contributing structure, data, and coordination.

Additional Job Description

Minimum Requirements Bachelor's degree (or equivalent) and 1-3 years of related experience, OR a high school diploma (or equivalent) and 5 years of related professional experience, ORan equivalent combination of education and experience.

Preferred Qualifications

• Bachelor's degree, with strong writing skills and the ability to produce warm, accurate, donor-appropriate acknowledgement and stewardship copy.
• Experience using a CRM daily to record and report activity; Raiser's Edge experience preferred.
• Strong organization and reliability in managing recurring, deadline-driven work.
• Ability to collaborate effectively toward gift officers and stewardship colleagues.
• Attention to detail and commitment to data accuracy.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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