Stewarding Supervisor, The Monterey Plaza Hotel & Spa

Monterey Plaza Hotel & Spa; Cannery Row (CA); On-site; USD 60,000 - 70,000; Full time

Job summary

The Monterey Plaza Hotel & Spa is seeking a Stewarding Supervisor to lead the Stewarding team and maintain high back-of-house standards across loading dock, kitchen, dish room and related areas in Monterey, CA.

The position offers regular full-time hours, a competitive hourly pay of $30.00, and opportunities to work with a luxury Forbes 4-Star property that emphasizes teamwork and guest satisfaction.

Qualifications

• Knowledge of stain removal and chemical cleaning agents and operation of different types of equipment.
• Able to learn Hazardous Chemical training standards.
• Able to communicate effectively with others.
• Very detail oriented, to ensure the quality of cleanliness.
• Ability to interpret and follow written or oral instructions.
• Print and speak simple sentences in English.
• Able to maintain good working relationships with other departments, associates and guests.
• Meets legal age requirements for the position.

Responsibilities

• Direct and inspect the daily work of all employees assigned to the Stewarding department.
• Organize, maintain, and distribute all equipment used by the restaurant departments regarding china, glass, silver, and equipment.
• Coordinate with Executive Chef regarding major grievances and daily issues.
• Train all new hires as assigned.
• Function as a liaison between Stewarding and other F&B department supervisors.

Skills

Communication

Detail oriented

English basics

Education

High school diploma or GED

Job description

Stewarding Supervisor, The Monterey Plaza Hotel & Spa

Regular Full Time Monterey Plaza Hotel LP, Monterey, CA, US

3 days ago Requisition ID: 1899

Salary Range: $30.00 To $30.00 Hourly

The Monterey Plaza Hotel & Spa is a luxury property. This 290 room hotel has four penthouse suites, over 17,000 square feet of meeting space, expansive exterior space known as the Plaza, the Promenade and the Terrace, and an award-winning food and beverage program. Banquets, Schooners Coastal Kitchen and Bar, Helmsman Lounge, Tidal Coffee, and Room Service provide guests, groups, and local visitors numerous dining options. Vista Blue Spa offers a wide array of services in an outstanding location on the penthouse suite level and hosts the Fitness Center in addition to retail and sundries. The Monterey Plaza Hotel & Spa is the only Forbes 4-Star property in Monterey, which it has earned annually since 2009.

The Monterey Plaza’s mission is to consistently operate as one team, to produce raving fans, loyal guests and associates while achieving annual financial expectations. Enthusiastically taking care of our guests defines hospitality at our property.

We are seeking a Stewarding Supervisor to join our team and ensure the standards that have been determined for the back of the house areas are maintained on a daily basis. These areas include the loading dock, Employee Cafeteria, dish room, kitchen, exhibition kitchen and any other area as determined by the Executive Chef.

ESSENTIAL FUNCTIONS

• To support the Operations in Restaurants, Room Service, Banquet-Kitchen.
• To assign, direct, and inspect the daily work of all employees assigned to the Stewarding department.
• To organize, maintain, and distribute all equipment used by the restaurant departments regarding china, glass, silver, and equipment.
• Inspect work areas and loading dock area for maintenance, organization, and cleanliness on a daily basis. Process work orders when necessary.
• Participate with the Executive Chef regarding the settling of major grievances. Minor items handled by the supervisor on a daily basis.
• Train all new hires as assigned.
• Function as a liaison between Stewarding and all other F&B department supervisors.
• Monitor and order product utilized within the department through the purchasing department or outside vendors as needed and as directed by Executive Steward.
• Attend Banquet guest meetings when necessary.
• All other duties as assigned by the supervisor.

Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action up to and including termination.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all associates are required to fully comply with the hotel rules and regulations for the safe and efficient operation of the hotel facilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of stain removal and chemical cleaning agents and operation of different types of equipment.

• Able to learn and apply Hazardous Chemical training standards.
• Able to communicate effectively with others.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Very detail oriented, to ensure the quality of cleanliness.
• Ability to interpret a variety of instructions furnished in oral, diagram, or schedule form.
• Ability to print and speak simple sentences in English.
• Able to maintain a good working relationship with other departments, associates and guests.
• Meets legal age requirements for the position.

EDUCATION and/or EXPERIENCE

Two to four years of directly related experience within the Stewarding Field. High school diploma or GED preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to walk; reach with hands and arms; and stoop, kneel and crouch. The associate must frequently lift and/or move up to 50 pounds and must be able to push and pull equipment weighing up to 100 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is frequently exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions. The associate is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.

GROOMING

All associates must maintain a neat, clean and well-groomed appearance (specific standards available.)

PAY SCALE

The pay scale for this position is $30.00 per hour, with the position being eligible for a potential increase after six months.

The Monterey Plaza Hotel & Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.