Stewarding Supervisor — Lead Cleanliness & SOPs in Hotel

Noble House Hotels & Resorts; San Diego (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Matching 401k

On-Demand Pay

PTO

Discounts

Complimentary Parking

Meals

Competitive pay

Job summary

Estancia La Jolla Hotel & Spa is seeking a Stewarding Supervisor to lead daily cleaning operations, manage supplies, and ensure health code compliance. You will train stewards, draft SOPs, and schedule staff based on forecasting to maintain guest satisfaction.

The role requires supervisory experience, reliable leadership, and the ability to coordinate with internal teams and external vendors. This on-site position includes a competitive benefits package and varied shifts.

Qualifications

• One or more years of related experience required.
• Prior lead or supervisory experience in a similar role desired.
• Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service.
• Knowledge And Practical Experience With Basic Cooking Skills.
• Good communication skills
• Ability to stand for long periods of time
• Ability to lift, move, pull, and push moderate amounts of weight
• Highly responsible & liable
• Ability to work on AM, PM, overnight shifts, weekend, and holiday shifts as required by operational needs

Responsibilities

• Assign and monitor completion of daily cleaning checklists
• Monitor collection of trash for Food and Beverage
• Ensure all chemicals, trash bags, detergents, towels, and other equipment are delivered to proper areas
• Organize equipment and supplies for orderly and efficient operations
• Maintain health code standards in compliance with local, state, and federal rules, regulations, and laws
• Participates in interview and hiring process for line-level stewards; trains all team members and temporary labor to Company standards; issues discipline when appropriate
• Drafts and implements Standard Operating Procedures (SOPs) regarding use of equipment, chemicals, and supplies and trains all stewards on processes related to SOPs
• Prepares schedules based on a 10-day forecast; assesses working pace of team members and reallocates team member resources determined by business need
• Maintains dish machine equipment in accordance with manufacturer standards
• Walks the service floor; moves between steward service stations to ensure line staff is in assigned areas and to ensure each area is sufficiently staffed
• Enforces health code standards and serves as a point of contact for administrative or government agencies to conduct inspections
• Oversees and manages staff for monthly deep-clean of scheduled areas
• Serves as point of contact for outside vendor relations
• Prepares and disseminates shift report
• Safety is an essential function of this job

Skills

Leadership

Supervisory experience

Communication

Team management

Job description

Estancia La Jolla Hotel & Spa is seeking a Stewarding Supervisor to lead daily cleaning operations, manage supplies, and ensure health code compliance. You will train stewards, draft SOPs, and schedule staff based on forecasting to maintain guest satisfaction.

The role requires supervisory experience, reliable leadership, and the ability to coordinate with internal teams and external vendors. This on-site position includes a competitive benefits package and varied shifts.