Stewarding Supervisor

PERG online; Northern (KY, NH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Omni Mount Washington Resort & Spa is seeking a Stewarding Supervisor to oversee the daily operations of the Stewarding department for a given shift at our Bretton Woods location. The role requires supervising all utility, pot washer, dishwasher staff and controlling distribution of equipment.

The ideal candidate will have at least two years of supervisory experience in a hotel, the ability to lead a team, and a strong customer service orientation.

Qualifications

• Two-year supervisory experience in a hotel strongly preferred.
• Must be able to lift up to 50 pounds.
• Ability and willingness to stand for 8 hours and work a flexible schedule, including holidays and weekends.

Responsibilities

• Supervise day-to-day operation of the Stewarding department for a shift.
• Direct duties and assign tasks to ensure accuracy and policy adherence.
• Improve efficiency by standardizing procedures and expediting workflow.
• Read banquet menus and perform set-up procedures.
• Maintain sanitation and cleanliness standards across equipment and warewashing areas.
• Support management with operational needs as required.

Skills

Supervisory experience

Team leadership

Customer service

Job description

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America

Job Description

Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.

Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

Overview:

The Stewarding Supervisor role is to supervise the day-to-day operation of the department for a given shift. The Stewarding Supervisor is responsible for the control and distribution of operating equipment, maintenance of cleaning and sanitation standards, supervision of all utility, pot washer, dishwasher, and worker assignment tasks.

Responsibilities:

Determines work procedures, and expedites workflow

Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures

Studies and standardizes procedures to improve efficiency of subordinates

Resolves associate issues

Be able to read banquet menus and perform set up procedures

Responsible for all personnel under his/her supervisor

Responsible for the proper cleaning, rack and distribution of all china, silver and glassware.

Maintains required standards of sanitation and cleanliness.

Reviews and reinforces operating procedures with his/her shift.

Minimize breakage of circulating equipment.

Perform any other duties as required by management

Qualifications:

Minimum of two-year Supervisory experience in a hotel strongly preferred.

Physical strength and stamina are essential to this position due to the high activity level. Must be able to lift/carry/push/pull up to 50 pounds.

Must have one year supervisor experience

Ability and willingness to stand for 8 hours at a time

Ability and willingness to stretch and reach

Ability to effectively lead a team

Must be able to work flexible schedule, including holidays and weekends

Strong customer service orientation and skills.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Omni Mount Washington Resort, 310 Mount Washington Hotel Rd, Bretton Woods, New Hampshire, United States of America