Steward Supervisor

HHM Hotels; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

HHM Hotels is seeking a Steward Supervisor to lead a team of stewards, oversee dishwashing and kitchen cleaning, and ensure operations meet brand standards.

Responsibilities include training staff, organizing banquet dishware, maintaining clean work areas, stocking supplies, and supporting food prep during peak periods. The role emphasizes guest satisfaction and adherence to safety guidelines in a dynamic hotel environment.

Qualifications

• High School diploma or equivalent preferred.
• Previous stewarding experience required or equivalent training.

Responsibilities

• Train and supervise stewards ensuring they perform according to HHM standards.
• Organize dishware for banquet functions.
• Wash dishes, glassware, flatware, pots and pans.
• Operate dishwashing and other kitchen cleaning equipment.
• Place clean dishes, utensils, or cooking equipment in storage areas.
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
• Stock supplies in serving stations, cupboards, refrigerators, or salad bars.
• Sweep and wash floors and clean trash cans.
• Sort and remove trash and place it in designated pickup areas.
• Perform food preparation during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work to increase satisfaction.

Skills

Supervision

Team leadership

Food service cleanliness

Education

High School diploma or equivalent

Job description

Overview

Opportunity: Steward Supervisor

Manage a team of stewards while leading and performing dishwashing and kitchen cleaning functions.

Potential Career Path

Stewarding Supervisor - Executive Steward or Sous Chef

Essential Job Functions

• Train and supervise stewards ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Organize dishware for banquet functions.
• Wash dishes, glassware, flatware, pots and pans.
• Operate dishwashing and other kitchen cleaning equipment.
• Place clean dishes, utensils, or cooking equipment in storage areas.
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
• Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
• Sweep and wash floors and clean trash cans.
• Sort and remove trash, placing it in designated pickup areas.
• Perform food preparation functions in the event to staffing shortages or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous stewarding experience required or equivalent training.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends, etc.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.