Steward Supervisor

Plazahotelelpaso; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

HHM Hotels in Boston is seeking a Steward Supervisor to lead a team of stewards, oversee dishwashing and kitchen cleaning, and ensure adherence to brand standards. You will train staff, organize banquet dishware, maintain clean work areas, stock supplies, and support during peak periods.

This role emphasizes guest satisfaction, safety, and sustainability practices under HHM's EarthView program, with duties potentially extending to food prep during staffing shortages.

Qualifications

• Previous stewarding experience required or equivalent training.
• High School diploma or equivalent preferred.

Responsibilities

• Train and supervise stewards ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Organize dishware for banquet functions.
• Wash dishes, glassware, flatware, pots and pans.
• Operate dishwashing and other kitchen cleaning equipment.
• Place clean dishes, utensils, or cooking equipment in storage areas.
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
• Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
• Sweep and wash floors and clean trash cans.
• Sort and remove trash, placing it in designated pickup areas.
• Perform food preparation functions in the event to staffing shortages or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Team supervision

Training staff

Guest satisfaction awareness

Education

High School diploma or equivalent

Job description

Opportunity: Steward Supervisor

Manage a team of stewards while leading and performing dishwashing and kitchen cleaning functions.

Potential Career Path

Stewarding Supervisor - Executive Steward or Sous Chef

Essential Job Functions

• Train and supervise stewards ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Organize dishware for banquet functions.
• Wash dishes, glassware, flatware, pots and pans.
• Operate dishwashing and other kitchen cleaning equipment.
• Place clean dishes, utensils, or cooking equipment in storage areas.
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
• Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars.
• Sweep and wash floors and clean trash cans.
• Sort and remove trash, placing it in designated pickup areas.
• Perform food preparation functions in the event to staffing shortages or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• HighSchool diploma or equivalent preferred.
• Previous stewarding experience required or equivalent training.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends, etc.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping and kneeling

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels