Steward

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler, AZ is seeking a Maintenance/Housekeeping team member to assist with cleaning and organizing casino food and hospitality areas. The role involves sweeping, mopping, sanitation, and supporting banquet setup in line with the GILA WAY.

You will provide excellent guest service, follow safety policies, and complete tasks with minimal supervision. Requirements include a high school diploma and the ability to obtain health and safety certifications; reliability

Qualifications

• High School Diploma or equivalent preferred.
• Must acquire and maintain required compliance trainings.
• Excellent guest service, strong telephone etiquette, proactive, and timely task completion.
• Ability to interact positively with guests and work with team members.
• Knowledge of Enterprise Policies and government regulations relevant to duties.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Completes all duties and tasks assigned.
• Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk.
• Utilizes and implements M.S.D.S. criteria, food and product safety, and Food & Beverage Policies & Procedures.
• Removes all trash and maintains loading and receiving areas in safe and clean condition.
• Cleans and sanitizes all food service areas and equipment.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills

Guest service skills

Telephone etiquette

Interpersonal skills

Communication skills

Self-starter / initiative

Teamwork

Education

High School Diploma or equivalent

Job description

Closing Date: August 24, 2026, at 4:00 PM

Pay Range: $18.00 per hour

This position participates in the detail and completion of the maintenance of the casino including sweeping, mopping, cleaning and organizing food and hospitality areas. This team member may assist with banquet set-up relating to the set-up of tables, chairs, and other preparations related to catering and food service by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Completes all duties and tasks assigned.
• Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk.
• Utilizes and implements M.S.D.S. criteria, food and product safety, and Food & Beverage Policies & Procedures.
• Removes all trash and maintains loading and receiving areas in safe and clean condition.
• Cleans and sanitizes all food service areas and equipment.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.