Guy's Sous Chef

Caesars Entertainment; Robinsonville (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Caesars Entertainment’s Horseshoe Tunica is seeking a shift lead for the Guy Fieri restaurant to uphold culinary standards, manage kitchen areas, food preparation, and facilities. You will drive operational excellence and guest satisfaction during your shift.

Ideal candidates bring a culinary degree or college background, 2 years of progressive culinary experience, and strong communication and leadership skills, with proficiency in office software. This role is on-site at the casino.

Qualifications

• Responsible for culinary standards and operational guidelines in Guy Fieri restaurant for a specific shift.
• Requires college degree or Culinary Arts Degree and 2 years culinary experience.
• Must be fluent in English and able to communicate clearly with staff and guests.
• Strong interpersonal and organizational skills are essential.
• Proficiency in Excel, Word, PowerPoint, Access and Outlook is preferred.

Responsibilities

• Create and maintain differentiated service/quality experiences across shifts.
• Assist in menu planning to improve food costs and quality.
• Manage inventory and supplier par levels to minimize waste.
• Ensure sanitation and safety standards (ServSafe) are met.
• Provide coaching, mentoring, and performance management for team members.

Skills

Culinary operations

Menu planning

Kitchen supervision

Staff coaching

Excel

Word

PowerPoint

Access

Outlook

Education

College degree or Culinary Arts Degree

Tools

Excel

Word

PowerPoint

Access

Microsoft Outlook

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for culinary standards and operational guidelines in Guy Fieri restaurant for a specific shift including kitchen areas, food preparation activities and facilities.

How You Will Create the Extraordinary

• Responsible for culinary operations creating a differentiated service/quality experience and ensuring optimum performance of all.
• Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness, and efficient preparation of all food related items.
• Recommends the quality and quantity of items to be purchased to permit rapid turnover with minimum waste and spoilage.
• Evaluates the following factors such as: pricing, quality, marketing, price/value perceptions, guest satisfaction, Team Member training and development as they relate to overall food products.
• Maintains kitchen inventory and orders using specified par levels.
• Visibility to guest, soliciting/requesting feedback on food quality and responds to guest concerns appropriately and professionally to resolve any issues.
• Accountable for meeting or exceeding all State of Mississippi and Horseshoe sanitation requirements (ServSafe).
• Supports and ensures consistency with safety and accident prevention programs (non-slip footwear, knife handling, proper lifting).
• Creates and supports a Family Style service culture for guests and Team Members.
• Supervisory accountability for all Team Members for day-to-day operations to include hiring, training, and developing Team Members which includes coaching, mentoring and appropriate performance management up to and including separation.
• Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high-quality service.Then, monitors results through inspection, evaluation, and analysis. Makes changes if necessary to achieve end result.
• Responsible for evaluating scheduling (planning, assigning, and directing work) of shift/outlet to meet business demands to ensure optimal operations and customer satisfaction during all business hours.
• Acts as a role model to other Team Members and always presents oneself as a credit to Company and encourages others to do the same.
• Ensures regulatory, internal controls and policy and procedure compliance.
• Performs all other related and compatible duties as assigned.

What You Will Need

• College degree or Culinary Arts Degree preferred.
• 2 years progressively more challenging culinary experience.
• Good oral and written communication skills including tact when dealing with difficult situations, must be fluent and literate in English.
• Excellent interpersonal skills and organizational ability.
• Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook.
• Ability to prioritize multiple projects and meet strict deadlines.
• Ability to understand and analyze Budget & P&L Statements.
• Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
• Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be able to work in a fast-paced environment, multiple tasks to be handled under time constraint.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.
• Ability to listen and respond to visual and aural cues.
• Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
• Must be flexible with schedule, including nights, weekends, and holidays as required.

About Us

Horseshoe Casino is the premier casino of the Mid-South. Horseshoe has been #1 since day one. We know what gamblers want. The casino boast over 1300 slot and video poker machines and largest table games area in the South. We have a 25-table World Series of Poker themed poker room featuring the WSOP lounge. Make a bet on your favorite team in The Book. We are the home of Bluesville, a beautiful 1400 seat music venue featuring headline entertainment in an intimate setting. The Horseshoe Tunica Hotel features a 14-floor tower with over 500 luxuriously appointed rooms featuring world-class customer service and amenities including: Jack Binion's Steak which offers contemporary as well as classic fine dining offerings and a wine bar, the all you can imagine Village Square Buffet featuring fare from all over the world and highlighting Southern specialties and desserts, and the area's only Starbucks. Horseshoe Tunica is a throwback to gaming’s golden age. Here you’ll find everything a real gambler wants, and more.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 87357
• Job Category Food and Beverage & Culinary