Steward

Pacific Hospitality Group; Koloa (HI); On-site; USD 3,651,000 - 4,298,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Pharmacy Insurance

401K

Referral Bonus

Paid Time Off

Birthday Holiday (Full-Time or Part - 

Gone Fishing Holiday (Full-Time Only)

Opportunities for advancement

Job summary

Pacific Hospitality Group in Poipu, Hawaii, seeks friendly hotel staff to greet guests, maintain warm relations, and respond to guest needs across dining and service areas.

The role requires ability to lift 50 pounds, strong English communication, teamwork, and the stamina for dynamic hospitality shifts; training provided and opportunities for advancement at Ko’a Kea Hotel & Resort.

Qualifications

• Knowledge of English to communicate with guests and staff.
• Knowledge of all hotel departments and functions.
• Good mathematical and computer skills.
• Ability to actively listen to others.
• Ability to lift and pull a minimum of 50 pounds.

Responsibilities

• Maintain warm, hospitable guest relations in all guest contact.
• Respond to individual guest needs as they occur.
• Greet all guests in a warm and enthusiastic manner.
• Sweep and Mop floors.
• Keep kitchen area free of trash, debris, and any wet spots.
• Wash pots and pans by hand.
• Keep all dishes and flatware in a sanitary condition and stored for use in the dining room.
• Handle chemicals for floor, dishes & flatware, pots & pans, stoves& ovens, grills, and deep fat fryers.
• Assist Chef in receiving and putting away products.
• Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
• Thoroughly completes projects and assignments professionally with care.
• Prepare all set-up items for the next shift.
• Maintain all health and safety standards.
• Other duties as assigned.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being.
• Adjusts to high pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him/her self (acts and dresses) professionally at all times; sets standards for all.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Works to resolve disagreements and is respectful of peers and co-workers.
• Scrupulously follows all Ko’a Kea Hotel & Resort policies and procedures.

Skills

English Proficiency

Guest Service

Team Player

Physical Stamina

Math & Computer Skills

Active Listening

Job description

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

what you will accomplish

• Maintain warm, hospitable guest relations in all guest contact.
• Responding to individual guest needs as they occur.
• Greet all guests in a warm and enthusiastic manner.
• Sweep and Mop floors
• Keep kitchen area free of trash, debris, and any wet spots.
• Wash pots and pans by hand.
• Keep all dishes and flatware in a sanitary condition and stored for use in the dining room.
• Handle chemicals for floor, dishes & flatware, pots & pans, stoves& ovens, grills, and deep fat fryers.
• Assist Chef in receiving and putting away products.
• Respond to and resolve all guest requests, complaints, or questions in a courteous and timely manner.
• Thoroughly completes projects and assignments professionally with care.
• Prepare all set-up items for the next shift
• Maintain all health and safety standards.
• Other duties as assigned.
• Report all items in need of repair to supervisor and maintain equipment used in work.
• Protect guest safety and well-being.
• Adjusts to high pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him/her self (acts and dresses) professionally at all times; sets standards for all.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Works to resolve disagreements and is respectful of peers and co-workers.
• Scrupulously follows all Ko’a Kea Hotel & Resort policies and procedures.

what you will bring

• Knowledge of the English language to effectively communicate with guests, associates, and vendors.
• Knowledge of all hotel departments and functions.
• Good mathematical and computer skills.
• Ability to actively listen to others.
• Ability to lift and pull a minimum of 50 pounds.
• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Ability to be a team player.
• Ability to tolerate moderate amounts of walking.
• Other duties may be assigned.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Pharmacy Insurance
• 401K
• Referral Bonus
• Paid Time Off
• Birthday Holiday (Full-Time or Part Time Only)
• Gone Fishing Holiday (Full-Time Only)
• Opportunities for advancement

Wage: $27.55

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.