Steward

Omni Hotels & Resorts; Charlotte (NC); On-site; USD 16,531 - 20,664; Full time

Job summary

Omni Charlotte Hotel is seeking a dedicated Steward/Dishwasher to maintain high cleanliness standards in our busy kitchen. You will sort, wash, and polish wares, keep equipment sanitary, and assist cooks and servers with the right tools for guests' dining experiences.

We value teamwork, reliability, and the ability to work weekends/holidays as needed. Training and growth are encouraged in a hospitality-focused environment at Omni.

Qualifications

• Must provide strong customer service orientation.
• Ability to work cohesively as part of a team.
• Effective verbal and written communication skills.
• Excellent safety and sanitation practices.
• Maintain a courteous, friendly, professional work environment.
• Willingness to work varied shifts, including weekends/holidays.
• Food Handlers certification or ability to obtain upon hire.
• Physical strength to lift/carry/push/pull up to 50 pounds.

Responsibilities

• Sort soiled wares for dish or pot machine; wash and store properly.
• Detarnish/polish silver for proper appearance.
• Clean kettles, skillets, pots and pans promptly.
• Transport and clean utensils for cooks and servers.
• Maintain clean kitchen work areas and equipment.
• Sweep and mop floors; wash worktables and walls.
• Handle trash and garbage; sanitize containers.
• Steam-clean or hose garbage cans; ensure proper storage.
• Wash dishes by hand or in machine; process glasses twice.
• Rotate and store stock; organize clean utensils.
• Clean and sanitize all kitchen areas and equipment.
• Report inventory and cleaning chemicals to supervisor.
• Follow safety guidelines for chemicals and storage.
• Report broken equipment; assist kitchen staff as needed.
• Assist Stewarding Supervisor with inventories of chinaware.
• Attend required department meetings and trainings.
• Complete other duties assigned by management.

Skills

Customer service

Team player

Effective communication

Safety and sanitation

Courteous professional demeanor

Flexible schedule incl. weekends/hols

Food Handlers certified or eligible

Physical stamina (50 lbs)

Job description

Omni Charlotte Hotel welcomes you with refined comfort and the warmth of true North Carolina hospitality. Perfectly situated in the heart of Charlotte’s financial district, this AAA Four-Diamond hotel offers both exceptional convenience for business travelers and easy access to the city’s top attractions. Connected to 12 city blocks through an enclosed sky bridge, the hotel places you just steps away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the vibrant EpiCentre entertainment district.

At the Omni Charlotte Hotel, our associates thrive in a dynamic, supportive environment that fosters growth, mentorship, and pride in delivering exceptional service. We are guided each day by a culture of respect, gratitude, and empowerment. If you’re a friendly, motivated individual with a passion for creating memorable guest experiences, the Omni Charlotte Hotel could be the perfect place for you.

Steward/Dishwasher

Overview

This team member is responsible for maintaining a high standard of cleanliness and sanitation in the kitchen.

Responsibilities

• Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated. Keep dish machine properly cleaned and filled with water per hotel standards.
• De-tarnish/polish silver for proper appearance.
• Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
• Transport and clean cooking utensils and service ware to provide cooks, banquet servers and food servers with appropriate equipment for guests' dining experience.
• Perform duties to maintain kitchen work areas and restaurant equipment and utensils in clean and orderly condition.
• Sweep and mop floors.
• Wash worktable, walls, refrigerators, and meat blocks.
• Separate and remove trash and garbage and place it in designated containers.
• Steam-clean or hose out garbage cans.
• Scrape food from dirty dishes and wash them by hand or place them in racks or on conveyor to dishwashing machine.
• Run glasses through the dish machine twice.
• Put away and rotate stock.
• Put away all clean utensils and stock in designated areas.
• Clean and sanitize all kitchen equipment, stoves, grills, prep tables, etc.
• Clean and sanitize all kitchen areas, floors, and walls.
• Report inventory to supervisor for supplies and cleaning chemicals.
• Follow safety guidelines and proper usage of all cleaning chemicals before, during and after usage, which includes proper storage of all chemicals when not in use.
• Report kitchen equipment when not in working order to a supervisor/manager assigned.
• Assist kitchen staff when needed.
• Assist Stewarding Supervisor in organizing and maintaining all inventories of china, glass and silver.
• Attend department meetings and other company required training.
• Complete other duties assigned by management.

Qualifications

• Strong customer service orientation and skills.
• Ability to work cohesively as part of a team.
• Ability to communicate effectively.
• Excellent safety and sanitation skills.
• Create a courteous, friendly, professional work environment.
• Ability and willingness to work a varied schedule which includes weekends and holidays.
• Must have unexpired Food Handlers – or obtain upon hire.
• Physical strength and stamina are essential to this position due to the high activity level. Must be able to lift, carry, push, pull up to 50 pounds.

Omni Hotels & Resorts is an Equal Opportunity/AA/Disability/Veteran Employer. The EEO is the law poster is available using the following link EEOC is the Law Poster.

If you need special assistance to apply for employment with Omni Hotels & Resorts, please send an email to [e-mail].