Sterile Processing Tech Lead

Massachusetts General Hospital; Danvers (MA); On-site; USD 39,000 - 56,000; Full time

Job summary

The General Hospital Corporation seeks a Lead Sterile Processing Technician to serve as the department's lead technical resource, coordinating daily operations and providing guidance to staff. The role collaborates with operating rooms and procedural areas to support service needs and drive performance.

Responsibilities include mentoring staff, quality assurance, implementing new technologies, and leading training initiatives, with a focus on regulatory compliance and infection prevention in a

Qualifications

• Education: High School Diploma or Equivalent required; experience in lieu of degree accepted.
• Licenses/Credentials: CRCST, CSPD, CIS or CER certifications required.
• Experience: 3–5 years as Central Sterile Technician.
• Knowledge: infection prevention, regulatory requirements, QA practices.
• Interpersonal: ability to mentor, train, and provide technical guidance.

Responsibilities

• Performs responsibilities of Sterile Processing Technician I-III.
• Acts as lead technical resource for sterile processing practices and regulatory requirements.
• Provides day-to-day guidance, workflow coordination, and technical support to staff.
• Coordinates instrument, equipment, and service needs with operating rooms and others.
• Supports staff training, onboarding, competency development, and ongoing education.
• Leads quality assurance activities, process improvement, and new technology implementations.
• Serves as resource for troubleshooting instrumentation, workflow, and service issues.
• May assist leadership with operational and personnel-related activities.

Skills

Infection prevention

Interpersonal skills

Communication skills

Problem-solving

Staff training

Education

High School Diploma or Equivalent; experience accepted in lieu of degree

Tools

Instrument tracking systems

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Schedule: 11:00am to 7:30pm Monday to Friday

Summary: Responsible for serving as the lead technical and operational resource within the Sterile Processing Department. Performs advanced sterile processing functions while providing day-to-day coordination, technical guidance, and operational support to staff. Collaborates with procedural areas to support service needs, assists with departmental initiatives, and may support leadership with designated operational and personnel‑related activities.

Does this position require Patient Care? No

Essential Functions

• Performs all responsibilities of the Sterile Processing Technician I, II, and III roles.
• Serves as the department’s lead technical resource and subject matter expert for sterile processing practices, instrumentation, equipment, and regulatory requirements.
• Provides day-to-day guidance, workflow coordination, and technical support to staff to promote operational efficiency and service excellence.
• Assists in coordinating instrument, equipment, and service needs with operating rooms, procedural areas, and other customers.
• Supports staff training, onboarding, competency development, and ongoing education activities.
• Assists with quality assurance activities, process improvement initiatives, implementation of new technologies, and departmental projects.
• Serves as a resource for troubleshooting complex instrumentation, equipment, workflow, and customer service issues.
• May assist leadership with operational, administrative, and personnel‑related activities as assigned.

Qualifications

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials: Certified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) or C.S.P.D.T - Certified Sterile Processing and Distribution Technician - Certification Board for Sterile Processing and Distribution, Inc. required; Certified Instrument Specialist [CIS] - Healthcare Sterile Processing Association (HSPA) or Certified Endoscope Reprocessor [CER] - Healthcare Sterile Processing Association (HSPA) required.

Experience: Experience as a Central Sterile Technician 3 -5 years required

Knowledge, Skills and Abilities

• Strong understanding of infection prevention, regulatory requirements, and quality assurance practices.
• Strong interpersonal skills. Ability to serve as a subject matter expert and provide training, mentorship, and technical guidance.
• Strong communication, organizational, and problem‑solving skills
• Experience with instrument tracking systems and specialty certifications preferred.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type: Onsite

Work Location: 102 Endicott Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $27.95 - $40.70/Hourly

Grade: 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.