Sterile Processing Quality Improvement Lead

Atrium Health; Winston-Salem (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Atrium Health in Winston-Salem, NC seeks a Quality Improvement professional to evaluate workflows, guide data-driven improvement projects and lead cross-functional teams. You will apply IHI/LEAN methods to boost patient care quality and safety.

The role emphasizes collaboration with departments to prioritize opportunities, develop education plans, and document outcomes for internal and external reporting. A health-care background is essential.

Qualifications

• Knowledge of quality improvement concepts, methods and tools (e.g., PDSA, rapid cycle quality improvement, LEAN, Six Sigma and reliability principles) and change management experience.
• Knowledge of computer systems and applications; knowledge of medical terminology, records, and clinical care processes.
• Experience using an evidence-based approach to facilitate multidisciplinary quality improvement work; proficient in team development and facilitation techniques.

Responsibilities

• Evaluates performance through assessment of workflow efficiency, competency of staff, utilization of resources, safety and compliance.
• Develops and facilitates implementation of improvement plans following the IHI Model for Improvement and LEAN.
• Works closely with select departments to identify and prioritize opportunities for improvement
• Analyzes data for patterns and trends in care delivery; discovers root causes for patient care trends and for critical event analysis; translates data into actionable information.
• Disseminates/displays data using run charts, histograms; maintains trended reports and summaries of key findings.
• Translates findings and outcomes and recommends strategies for early intervention and health/disease management; assists in facilitating changes and improvements.
• Assures all staff have education and resources needed to facilitate the change.
• Ensures administration, staff and providers are aware of performance vs. desired levels; disseminates information via meetings, flyers, email, SharePoint and training classes.
• Collaborates with teams to increase NCQA recognition for PCMH, Diabetes, Heart and Stroke; maintains recognition status.
• Assures improvement activities are documented and reported within the organization and externally as appropriate.
• Highlights results and accomplishments of QI initiatives.
• Demonstrates problem solving, leadership, conflict management and team building to ensure a productive work environment.
• Aligns efforts with other departments to increase likelihood of achieving common goals.
• Collaborates with leadership to create policies and procedures that ensure excellent quality care and minimize harm to the patient.
• Attends meetings, conferences and trainings related to continuous improvement.

Skills

Quality improvement

PDSA

LEAN

Six Sigma

Data analysis

Project management

Facilitation

Education

Bachelor's degree in health-related field or industrial engineering

Master's degree preferred

Equivalent work experience

Tools

SharePoint

Microsoft Excel

Job description

Atrium Health in Winston-Salem, NC seeks a Quality Improvement professional to evaluate workflows, guide data-driven improvement projects and lead cross-functional teams. You will apply IHI/LEAN methods to boost patient care quality and safety.

The role emphasizes collaboration with departments to prioritize opportunities, develop education plans, and document outcomes for internal and external reporting. A health-care background is essential.