Step Down Navigator

Universal Health Services, Inc.; Shreveport (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

SoFi student loan refinancing program

Career development opportunities

Paid time off

Job summary

Universal Health Services, Brentwood Hospital in Shreveport, LA, seeks a Patient Navigator to guide patients through discharge planning and outpatient options within a psychiatric and chemical dependency setting.

The role requires RN/LPN consideration, or an Associates in nursing or a Master’s in behavioral health, with prior mental health experience preferred. The navigator coordinates with hospital teams and submits data for quality reporting.

Qualifications

• Associates degree in nursing (required or equivalent) or Master's degree in behavioral health.
• Mental health experience preferred; comfort with mental health field tasks.
• RN or LPN licensure preferred.

Responsibilities

• Manage step-down workflow and identify patients for PHP/IOP/ECT discussions before discharge.
• Meet with eligible patients within 24 hours of admission to discuss outpatient services and logistics.
• Submit data to PI committee and monitor navigational processes for improvements.
• Plan and organize own schedule and activities independently.

Skills

Communication skills

Empathy

Mental health knowledge

Education

Associates degree in nursing

Master's degree in behavioral health

Job description

Responsibilities

Brentwood Hospital is looking for a dynamic Patient Navigator to join our team of professionals who are dedicated to providing help and hope to individuals and families for the achievement of improving their mental health. Help, by providing a safe, nurturing environment while they are with us; hope, by providing options for continued improvement when they leave this environment.

The Patient Navigator manages the work‑flow of the step‑down process ensuring eligible patients are identified and engaged in discussion about outpatient services available at Brentwood Hospital prior to inpatient discharge. The step-down navigator will be responsible for data collection, communication and report generation to the involved departments and CEO.

ESSENTIAL JOB FUNCTIONS:

1. Manages the workflow of the step-down process by ensuring eligible patients are identified and engaged in PHP/IOP/ECT discussion as a next step in treatment prior to inpatient discharge.
2. Meets with every eligible patient to discuss the PHP/IOP/ECT or outpatient services, methods of transportation and to identify any obstacles that need to be resolved before discharge. This engagement will begin within 24 hours upon admission to the hospital.
3. Submits data to the PI committee and periodically reviews step-down navigation for process improvement
4. Independently plan and organize one's own schedule and activities.

Join our team and discover a rewarding, fulfilling career. Brentwood Hospital is a 260‑bed psychiatric and chemical dependency treatment facility located in Shreveport, Louisiana. Brentwood has served Louisiana, East Texas and South Arkansas for more than 45 years. We provide quality services to children, adolescents, adults, and seniors. We help individuals and families achieve optimal mental health, resulting in improved quality of life. A dedicated professional team provides individualized treatment, meeting the personal needs of our patients in a safe and nurturing environment.

We offer comprehensive benefits for the Patient Navigator position, such as:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Psychiatric Nurse Residency Transition-to-Practice Program (Could earn 20 CEUs)
• Career development opportunities within UHS and its 300+ Subsidiaries!

About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

Qualifications

• Education: Associates degree in nursing from an accredited program of professional nursing or Master’s degree in behavioral health related field required.
• Experience: Previous mental health experience preferred;must be competent and comfortable in dealing with all aspects of the mental health field.
• Licensure: RN or LPN, preferred
• Hours: 8:30 AM - 5:00 PM, Monday - Friday

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.