Stem Cell Software Onboarding & Training Specialist

Cellara; Madison (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Cellara is seeking an experienced Onboarding Specialist to help new users efficiently adopt and utilize our CultureTrax software for stem cell research. Located in Madison, WI, this role emphasizes creating educational materials and ensuring a positive user experience.

The ideal candidate will possess a BS in life sciences and have experience in stem cell culture, alongside strong communication and critical thinking skills. Join us at Cellara and contribute to advancing research in stem cell science.

Qualifications

• Experience in stem cell culture required.
• Strong understanding of culture workflows is required.
• 3+ years experience working in a cell culture laboratory preferred.

Responsibilities

• Onboard new users to CultureTrax software platform.
• Create educational materials for training and reference.
• Support users in their adoption and use of the product.

Skills

Communication Skills

Critical Thinking

Stem Cell Culture

Customer Success

Education

BS in life sciences or equivalent experience

Job description

Cellara is seeking an experienced Onboarding Specialist to help new users efficiently adopt and utilize our CultureTrax software for stem cell research. Located in Madison, WI, this role emphasizes creating educational materials and ensuring a positive user experience.

The ideal candidate will possess a BS in life sciences and have experience in stem cell culture, alongside strong communication and critical thinking skills. Join us at Cellara and contribute to advancing research in stem cell science.