Steakhouse Host

Miami Valley Gaming; Lebanon (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Employee Discounts

Job summary

Miami Valley Gaming in Lebanon, Ohio, is hiring a Full Time Steakhouse Host to welcome guests and manage seating in a fast-paced dining environment. The role focuses on guest flow, reservations, and delivering friendly, energetic service.

The ideal candidate communicates clearly, handles a multi-line phone, and collaborates with servers and food service staff to ensure a seamless dining experience. Flexible hours and a positive attitude are essential in our lively steakhouse setting.

Qualifications

• Strong interpersonal skills to maintain harmonious relationships among team members.
• Excellent oral and written communication abilities when interacting with guests and staff.
• Willingness to work flexible hours in a fast-paced environment.
• Exceptional customer service skills to create memorable guest experiences.
• Proficiency in answering a multi-line office phone.
• Ability to qualify for licenses and permits required by regulations.

Responsibilities

• Seat guests according to the floor plan to ensure proper rotation for servers.
• Maintain and confirm guest reservation lists and bookings via daily calls.
• Answer phone calls and input reservations into the computer system.
• Collaborate with food service attendants and servers to ensure a seamless dining experience.
• Adhere to the 4 Key Elements of Service Delivery and SERVE standards; perform other duties as needed.

Skills

Interpersonal skills

Oral & written communication

Flex hours

Customer service

Phone handling

Licenses & permits

Job description

Step into the vibrant world of Miami Valley Gaming as a Full Time Steakhouse Host in Lebanon, Ohio! With a competitive pay rate of $16.87an hour, you’ll thrive in a lively environment that prioritizes fun and energetic customer service. Here, your welcoming smile and engaging personality will create memorable moments for our guests and keep the excitement flowing through our steakhouse.

You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Become part of a dynamic team that embraces the spirit of entertainment and culinary excellence every day! Seize this opportunity to shine in a role that enhances the experience for everyone who walks through our doors.

What does a Steakhouse Host do?

As a Full Time Steakhouse Host at Miami Valley Gaming, you'll play a vital role in orchestrating the dynamic flow of restaurant operations. Your responsibilities will include seating guests according to our established floor plan to ensure proper rotation for servers, while efficiently maintaining guest reservation lists and confirming bookings through daily calls. You'll be the first touchpoint for our guests, answering phone calls and inputting reservations into our computer system. Collaborating closely with food service attendants and servers, you'll ensure a seamless dining experience while adhering to our 4 Key Elements of Service Delivery and SERVE standards. Adaptability is key, as you may take on additional duties as needed to enhance efficiency, productivity, and guest satisfaction. Join us to create unforgettable dining moments in an exciting environment!

Requirements for this Steakhouse Host job

To thrive as a Full Time Steakhouse Host at Miami Valley Gaming, a diverse set of skills is essential. Strong interpersonal skills will enable you to maintain harmonious relationships among team members, fostering a collaborative work environment. Excellent oral and written communication abilities are crucial, as you’ll interact with guests and staff, ensuring messages are clearly conveyed.

A willingness to work flexible hours is necessary, as the fast-paced, high-pressure environment will frequently present interruptions that require quick thinking and adaptability. Exceptional customer service skills are paramount; your role is to create memorable experiences for our guests. Proficiency in answering a multi-line office phone is a must, ensuring seamless communication.

Additionally, candidates must be able to qualify for licenses and permits in compliance with federal, state, and local regulations. Join our energetic team and showcase your skills in a thrilling dining atmosphere!

Knowledge and skills required for the position are:

• Maintaining interpersonal working relationship among all personnel
• Oral and written communication skills
• Willingness to work flexible hours and handle high pressure situations in an interruptive environment
• Excellent customer service skills
• Ability to answer a multi-line office phone
• Team member must be able to qualify for licenses and permits required by federal state and local regulations.

Make your move

If you have these qualities and meet the basic job requirements, we'd love to have you on our team.