Shift Manager

Piedmont Airlines, Inc.; Middletown Township (PA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines net

Job summary

Piedmont Airlines, Inc. is seeking a motivated Shift Manager, Ground Handling to lead station operations in the Ground Handling Department.

You will assist Station Management with labor relations, operations efficiency, safety, and security, while coaching staff and enforcing policy compliance. The role requires familiarity with FAA regulations, Aircraft Operator Standard Security Program, and Microsoft Office.

Qualifications

• Bachelor’s degree in Aviation, Business, or related field.
• Experience leading teams in airport/ground operations preferred.
• Familiarity with FAA regulations and security programs.

Responsibilities

• Assist with station labor relations, operations efficiency, maintenance, facilities, safety, and security.
• Coach staff and provide career development; enforce policies and handle disciplinary actions.
• Prepare daily/weekly/monthly reports and support administrative duties.

Skills

Team leadership

Labor relations

FAA regulations

Security program knowledge

Microsoft Office

Conflict resolution

Independent work

Management communication

Operations planning

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

Sabre

QIK

Job description

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Shift Manager, Ground Handling in our Ground Handling Department. The primary responsibility of the position is to assist Station Management with the operational activities of the station in accordance with established policies and procedures. This includes assistance with station labor relations, operations efficiencies, maintenance, facilities, safety, and security. The successful candidate will have familiarity with Microsoft Office Suite, Federal Aviation Administration (FAA) regulations, and Aircraft Operator Standard Security Program regulations. This position will report to Station Management.Essential Duties:Assist with station labor relations, operations efficiencies, maintenance, facilities, safety, and securityKeep company goals and customer expectations in mind when overseeing daily operationsCoach and provide career development to the staffCorrect non-compliant behavior and impose disciplinary action as requiredUnderstand the corporate culture, policies, and goals, and take measures to implement these into daily work routinesManage a staff with varied dutiesAdministrative duties to include daily/weekly/monthly reportsJob Qualifications and Competencies:Proven success as a Team Leader with ability to pre plan manpower and equipmentFamiliarity with FAA and Aircraft Operator Standard Security Program regulationsAbility to work independently, set and meet own deadlinesAbility to work well with all levels of management and support staffAbility to defuse conflicts among team membersFamiliarity with Microsoft Office SuitePrior experience with internal controls processes for accountable itemsPreferred Qualifications:Previous airline supervisory experience and working knowledge of Air Operations Area (AOA) environmentPrevious management experience in a hub environmentRelated experience working in an operations/dispatch environmentExtensive knowledge of QIK, SabreBachelor’s Degree in Aviation, Business, or related fieldWork Environment:Standard office environment, use of telephones, computers, and other office equipmentAirport ramp environment, subject to varied weather conditions and elevated noise levelsAll shifts including weekends, nights, holidays and/or irregular shiftsPhysical Requirements:Handle objects up to 70 poundsAssist passengers with disabilities, including, but not limited to, pushing wheelchairsThe above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.Starting Rate:$50,000.00/Annual SalaryAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.Job Application Deadline:August 28, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.