Station Performance Manager

Worldwide Flight Services; Stockton (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

DailyPay pay advances

Awards platform recognition

Medical options for full/part-time

Employee discounts and wellness

Job summary

Worldwide Flight Services in Stockton is seeking a Gateway Facility Administration lead to guide onboarding, enhance the employee experience, and coordinate with corporate HR to optimize personnel processes.

You will oversee data accuracy, attendance and performance alignment, and collaborate with payroll/HRIS while ensuring timely pay and compliant records. The role requires 24/7 availability with limited remote work.

Qualifications

• Bachelor's degree or equivalent experience.
• Experience leading a 3–5 member team.
• Strong written and verbal communication skills.
• Proficiency with MS Office, especially Excel (Pivot tables, VLOOKUP).
• Attention to data integrity and process consistency.

Responsibilities

• Lead gateway facility administration and onboarding processes.
• Oversee data integrity in timekeeping and HR systems.
• Coordinate with recruitment to streamline new hire flow.
• Manage system access, reporting, and training for new hires.
• Collaborate with payroll, HRIS, and compensation teams.
• Drive attendance accountability and performance discussions.

Skills

Communication

Organizational skills

Self-motivated

Problem solving

Integrity & discretion

Policy communication

Education

Bachelor's degree

Tools

MS Office

Excel

Pivot tables

VLOOKUP

Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

This position will lead the Gateway Facility Administration team. In addition to supporting the recruiting and on-boarding of the new employee, this position will also lead the employee experience within the gateway. This role will liaison with the appropriate corporate HR departments to maximize the employee experience, lead and direct local initiatives designed to enhance and celebrate the employee experience while also fostering attendance accountability with the individual employee.

Responsibilities

• - Reviews and audits employee personal data in timekeeping system for accuracy and correction.
• - Shaping employee experience through collaboration with stakeholders with respect to attendance and performance.
• - Manage performance evaluations for hourly associates through new hire benchmarks and yearly thereafter.
• - Manages the gateway matrix to insure data integrity and accuracy.
• - Responsible for auditing data flow for processes related to the onboarding, change of status and terminations with the ability of analyzing data, identifying variances.
• - In coordination with the recruitment team, ensure a consistent process flow of new hire onboarding.
• - Manage system access, setup and reporting including new hire training of system use.
• - Works with compensation, payroll and HRIS teams to update system and maintain consistency with employee data.
• - Supervises work of the facility administration team ensuring accurate data input and timely pay.
• - Leads employee accountability discussions for attendance performance.

Minimum Requirements

• - Bachelor's degree or prior work experience that compliments this role.
• - Prior experience leading a team of 3-5 members.

Preferred Skills

• - Effective written and verbal communication skills.
• - Organizational skills.
• - Self-motivated.
• - Sound judgement and problem-solving skills.
• - High levels of integrity, professionalism and discretion.
• - Familiarity with MS Office suite.
• - Proficient in Excel, pivot tables, VLOOKUP.
• - Open minded to multi-cultural norms and able to clearly communicate policy and expectations.

Physical Requirements/Working Conditions

• - Flexible to be available to accommodate a 24/7 operation.
• - Remote working opportunities will be minimal in this role.

Perks & Benefits

• - Want your pay in advance? Access your pay when you need it through DailyPay app!
• - Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• - Need quality medical care? Multiple options for both full and part-time employees!
• - Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• - Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• - Want to invest in your future? 401k program offered!
• - Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.