Airport Operations Agent

Worldwide Flight Services (WFS); Las Vegas (NV); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

DailyPay

Spot awards

Medical coverage

Travel discounts

Wellness programs

401k

Internal mobility

Job summary

Worldwide Flight Services in Las Vegas is seeking an Airport Operations Agent to oversee inbound and outbound flight activity, update schedules, and manage gate assignments to ensure smooth airport operations.

Responsibilities include preparing reports, coordinating with departments for emergencies, maintaining flight records, and monitoring security per WFS procedures. A HS diploma and strong English communication are required; benefits include DailyPay, medical coverage, and 401k.

Qualifications

• HS Diploma or GED required.
• Ability to read, write and speak English fluently.
• Strong interpersonal and communication skills; able to work under pressure.

Responsibilities

• Monitor inbound and outbound flight activity and update schedules.
• Prepare daily reports on arrivals and departures and manage gate changes.
• Coordinate with departments for emergencies and fuel stops.
• Maintain records of flights, services performed and billing when needed.
• Monitor security and report breaches in line with WFS procedures.

Skills

Interpersonal skills

Communication skills

English proficiency

Education

HS Diploma, GED or Equivalent

Tools

PC applications

Job description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

An Agent in Airport Operations oversees inbound and outbound flight activity, updates schedules, and manages gate assignments to ensure smooth airport operations. Responsibilities include preparing reports on arrivals and departures, coordinating with departments for emergencies, and maintaining records of flights and services performed. The role also involves monitoring security by observing staff and visitors, reporting any breaches, and complying with WFS security protocols. Additional tasks may include customer billing and responding to special requests like wheelchair assistance.

Responsibilities

• Monitor inbound and outbound flight activity, including computer data input and manual revisions
• Prepare daily reports on domestic and international arrivals and departures, including FIDS updates and inputting schedule and gate changes
• Coordinate with departments and contractors for emergency situations and fuel stops at the terminal
• Manage gate control and assign gates for charter flights
• Notify Sky Caps for requests such as wheelchairs
• Prepare and collect data via two-way radios and other means
• Update schedules as needed to meet aircraft requirements
• Maintain records of aircraft, flights serviced, and services performed
• Monitor computers, phone calls, and surveillance cameras
• Complete customer billing documents when necessary
• Comply with WFS site security procedures for warehouse and other operations
• Observe WFS staff, security contractors, and visitors’ activities
• Report any security breaches, suspicious activity, or non-compliance with the site security plan to management or through the WFS whistleblower program

Minimum Requirements

• HS Diploma, GED or Equivalent.
• Above average interpersonal and communication skills.
• Must be able to work under pressure.
• Must be able to work alone, and use independent judgement.
• Capable of handling multiple tasks simultaneously.
• Ability to read, write, fluently speak and understand the English language.

Preferred Skills

• Must be able to concentrate on detail.
• Ability to learn PC applications and apply knowledge.
• Write legibly in order to complete forms and paperwork as required.
• Familiarity with personal computer software helpful.
• Reports to work on a regular and timely basis.

Physical Requirements/Working Conditions

• Ability to lift up to 35 lbs.
• Ability to sit for prolonged period.
• Ability to stand and walk for long periods of time.
• Ability to work in stressful working conditions and under pressure.
• Ability to work in seasonal and adverse weather conditions for extended periods of time.
• Ability to work rotating shift including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.

Perks & Benefits

• Want your pay in advance? Access your pay when you need it through DailyPay app!
• Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
• Need quality medical care? Multiple options for both full and part-time employees!
• Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
• Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
• Want to invest in your future? 401k program offered!
• Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.