Station Operations Lead - Emissions Testing

Air Care Colorado; Naperville (IL); On-site; USD 29,000 - 30,000; Full time

Job summary

Air Care Colorado in Naperville, IL, seeks a Station Manager Assistant to help direct the emissions testing station in line with company policies and legal requirements. You will oversee the remitter program, supervise staff, and ensure accurate fund reconciliation while maintaining high customer service standards.

Responsibilities include training staff on remitter application usage, conducting performance reviews, and performing inspections and waivers per IEPA guidelines.

Qualifications

• Ability to learn and understand the function of selected emissions control devices.
• Ability to work independently.
• Good communication skills, both written and verbal.
• Good time management and teambuilding skills.
• Excellent interpersonal skills.
• Commitment to providing outstanding customer service and satisfaction.
• Ability to interact professionally with a diverse population in a variety of situations.
• Proficient in the use of Microsoft Word, Excel, and Outlook.
• Able to enter and exit customer vehicles and stoop, bend, and reach.
• Able to work in extreme weather conditions.

Responsibilities

• Assist the station manager in the overall operation of the testing facility in accordance with established policies and procedures, while promoting exceptional customer service.
• Manage and coordinate the operation of the station in the absence of the station manager.
• Assisting with station voucher activity and ensuring that all funds are accounted for and properly reconciled.
• Performing emissions testing during busy times to help mitigate wait times.
• Maintaining testing equipment and reporting problems to technical support as needed.
• Ensure that all customer complaints and damage claims are documented, and appropriately resolved in the absence of the station manager.
• Ensuring station complies with all safety requirements in accordance with the company's Incident and Accident Reporting Procedures.
• Coordinating general facility maintenance such as cleaning, snow shoveling, and other basic janitorial tasks.

Skills

Emissions testing knowledge

Independent worker

Strong communication

Time management

Team building

Interpersonal skills

Customer service

MS Word/Excel/Outlook

Vehicle entry/exit

Ability to work in extreme weather

Education

High school diploma or equivalent

Previous vehicle inspection experience preferred

Valid driver’s license

Job description

Air Care Colorado in Naperville, IL, seeks a Station Manager Assistant to help direct the emissions testing station in line with company policies and legal requirements. You will oversee the remitter program, supervise staff, and ensure accurate fund reconciliation while maintaining high customer service standards.

Responsibilities include training staff on remitter application usage, conducting performance reviews, and performing inspections and waivers per IEPA guidelines.