Assistant Station Manager - Emissions Testing & Team Lead

Opus; Naperville (IL); On-site; USD 29,000 - 30,000; Full time

Job summary

Opus in Naperville, IL is seeking a Station Supervisor to assist the station manager in directing the emissions testing facility, ensuring compliance with company policies and applicable laws while delivering excellent customer service.

This role oversees the remitter program, voucher activity, and staff management—scheduling, training, and performance reviews—with occasional travel to other stations and hands-on testing to reduce wait times.

Qualifications

• Requires high school diploma or equivalent and valid driver's license.
• Experience with vehicle inspection is preferred.
• Proficient use of MS Word, Excel and Outlook for reporting and administration.

Responsibilities

• Manage and coordinate the operation of the station in the absence of the station manager.
• Assist with station voucher activity and ensure funds are reconciled.
• Perform emissions testing during busy times to mitigate wait times.
• Maintain testing equipment and report problems to technical support.
• Document and resolve customer complaints and damage claims in the absence of the station manager.
• Ensure safety compliance per the company’s procedures and investigate incidents as needed.
• Coordinate facilities maintenance tasks such as cleaning and snow removal.

Skills

Learning ability

Independent worker

Communication skills

Time management

Interpersonal skills

Customer service

Diversity awareness

Teamwork

Safety awareness

Stamina in weather

Education

High school diploma or equivalent

Vehicle inspection experience (preferred)

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Opus in Naperville, IL is seeking a Station Supervisor to assist the station manager in directing the emissions testing facility, ensuring compliance with company policies and applicable laws while delivering excellent customer service.

This role oversees the remitter program, voucher activity, and staff management—scheduling, training, and performance reviews—with occasional travel to other stations and hands-on testing to reduce wait times.