2nd Assistant Manager

Opus; Forest Hill (MD); On-site; USD 20,000 - 28,000; Full time

Job summary

Envirotest, a subsidiary of Opus Inspection, seeks a Second Assistant Manager to run daily emission testing operations and lead the lane team for a friendly, efficient customer experience.

The role focuses on opening/closing the facility, supervising staff, mentoring new inspectors, and ensuring safety and quality standards are upheld. A high school diploma and customer service experience are required.

Qualifications

• High school diploma or equivalent.
• Supervisory experience preferred but not required.
• Completion of certification training program for emissions testing.
• Previous customer service and cash-handling experience required.
• Friendly, professional communication skills.
• Strong organizational skills and attention to detail.
• Frequent standing, bending, reaching, pulling and stooping (up to 90% of the time).
• Comfortable with outdoor temperatures and able to lift up to 20 lbs.

Responsibilities

• Assist with opening and closing facility.
• Conduct emission tests on customer vehicles.
• Oversee lane operations by monitoring traffic flow and wait times.
• Perform system overrides and troubleshoot issues as needed.
• Assist in the training and mentoring of new lane inspectors through the onboarding process.
• Clearly communicate to customers to explain the testing process and test results.
• Report safety concerns, policy violations, or suspicious activity to the Station Manager.
• Creating a clean and professional environment to keep our station clean and welcoming.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication

Organizational skills

Attention to detail

Physical stamina

Education

High school diploma or equivalent

Job description

Pay Rate: $ 17.25/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match

Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. Our Second Assistant Manager supports leadership by managing day-to-day operations of the station, leading the team, and ensuring a smooth, friendly emission testing experience.

Responsibilities:

• Assist with opening and closing facility.
• Conduct emission tests on customer vehicles.
• Oversee lane operations by monitoring traffic flow and wait times.
• Perform system overrides and troubleshoot issues as needed.
• Assist in the training and mentoring of new lane inspectors through the onboarding process.
• Clearly communicate to customers to explain the testing process and test results.
• Report safety concerns, policy violations, or suspicious activity to the Station Manager.
• Creating a clean and professional environment to keep our station clean and welcoming.
• Other duties as assigned.

Requirements

QUALIFICATIONS

• High school diploma or equivalent
• Supervisory experience is preferred, but not required
• Completion of certification training program for emissions testing
• Previous customer service and cash-handling experience required
• Friendly, professional communication skills
• Strong organizational skills and attention to detail
• Frequent standing, bending, reaching, pulling and stooping (up to 90% of the time)
• Comfortable with outdoor temperatures and able to lift up to 20 lbs.