Station Operations Supervisor – Emissions Testing

Opus; Forest Hill (MD); Presencial; USD 20 000 - 28 000; Tempo integral

Resumo da oferta

Envirotest, a subsidiary of Opus Inspection, seeks a Second Assistant Manager to run daily emission testing operations and lead the lane team for a friendly, efficient customer experience.

The role focuses on opening/closing the facility, supervising staff, mentoring new inspectors, and ensuring safety and quality standards are upheld. A high school diploma and customer service experience are required.

Qualificações

• High school diploma or equivalent.
• Supervisory experience preferred but not required.
• Completion of certification training program for emissions testing.
• Previous customer service and cash-handling experience required.
• Friendly, professional communication skills.
• Strong organizational skills and attention to detail.
• Frequent standing, bending, reaching, pulling and stooping (up to 90% of the time).
• Comfortable with outdoor temperatures and able to lift up to 20 lbs.

Responsabilidades

• Assist with opening and closing facility.
• Conduct emission tests on customer vehicles.
• Oversee lane operations by monitoring traffic flow and wait times.
• Perform system overrides and troubleshoot issues as needed.
• Assist in the training and mentoring of new lane inspectors through the onboarding process.
• Clearly communicate to customers to explain the testing process and test results.
• Report safety concerns, policy violations, or suspicious activity to the Station Manager.
• Creating a clean and professional environment to keep our station clean and welcoming.
• Other duties as assigned.

Conhecimentos

Customer service

Cash handling

Communication

Organizational skills

Attention to detail

Physical stamina

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Envirotest, a subsidiary of Opus Inspection, seeks a Second Assistant Manager to run daily emission testing operations and lead the lane team for a friendly, efficient customer experience.

The role focuses on opening/closing the facility, supervising staff, mentoring new inspectors, and ensuring safety and quality standards are upheld. A high school diploma and customer service experience are required.