Station Operations Lead: Assistant Manager

Chevron Stations; Johnston (IA); Presencial; USD 29.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time & Part-time shifts available

Direct Deposit with competitive weekly

Health & Wellness packages available

Education reimbursement program

Shift Differential Pay for select ...

Management Bonus Program

Loyalty Service time Program

Commuter benefit Program

Descripción de la vacante

Chevron Stations Inc. (CSI) is hiring for a Station Operations role to support day-to-day retail and gas station activities. You will supervise shifts, train CSRs, and ensure compliance with safety, loss prevention, and CSI policies while delivering strong customer service.

The role requires English proficiency, cash handling experience, and flexibility to work varied hours, including graveyard shifts in certain zones. Compensation ranges and benefits apply to U.S. payroll offers.

Formación

• Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
• Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience.
• Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications.
• Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
• Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
• Ability to multi-task in fast-paced environment.
• Ability to handle challenging situations professionally, exercising good judgement.
• Ability to work both independently and in team settings.
• Strong interpersonal and verbal & written communication skills.
• High School graduate or equivalent and a minimum 21 years of age.

Responsabilidades

• Assist Station Manager in day-to-day operations of the retail facility.
• Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI’s guidelines and expectations.
• Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs.
• Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate.
• Understand the importance of and ensure all station employees comply with company wage & hour requirements.
• Support and adhere to CSI’s cash/money handling and accountability processes.
• Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
• Role-model safe behaviors.
• Maintain courteous, professional contact with co-workers, customers, vendors and community at large.
• Reliable and predictable attendance.
• Perform all duties of Customer Service Representative (CSR) as needed.
• Store Operations: Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service.
• Assist with product inventory management and stock audits as needed.
• Coordinate with other stations to limit out-of-stocks in station across the zone.
• Follow CSI guidance to ensure correct volume and products in stores.
• Conduct mini-audits, as requested, to ensure accurate stock levels.
• Support and adhere to CSI’s cash/money handling and accountability processes; comply with Loss Prevention processes.
• Provide assistance/training to CSRs as needed.
• Use, operate, clean, and maintain cleanliness of all food service equipment.
• Inform Station Manager of any issues or concerns that might affect store’s customer service, safety, profitability, or adherence to CSI policies.
• Ensure compliance with safety standards and use PPE as required.
• Use various computer programs to support daily operations of the store.
• Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, paperwork, deliveries, invoicing.
• In the absence of Station Manager, inform Business Consultant of station operations and issues.
• Perform CSR duties and other duties as needed.

Conocimientos

English proficiency

Retail experience

Cash handling

Equipment operation

Sanitation and safety

Multi‑tasking

Teamwork

Communication skills

High school education

Educación

High School diploma or equivalent

Herramientas

Cash register

POS/computer systems

Descripción del empleo

Chevron Stations Inc. (CSI) is hiring for a Station Operations role to support day-to-day retail and gas station activities. You will supervise shifts, train CSRs, and ensure compliance with safety, loss prevention, and CSI policies while delivering strong customer service.

The role requires English proficiency, cash handling experience, and flexibility to work varied hours, including graveyard shifts in certain zones. Compensation ranges and benefits apply to U.S. payroll offers.