Station Operations Agent - IDA

Skywest United Express; Idaho Falls (ID); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Worldwide flight benefits for you and

401(k) match

Profit sharing

Working in a great team atmosphere

Potential to advance within the com

Shift-trade flexibility

Job summary

SkyWest Airlines is hiring for a Station Operations Associate in Idaho Falls. You will build relationships across departments, support Dispatch and Customer Service, and help ensure on-time departures with smooth communications and problem solving.

Join a team that offers flight benefits, 401(k) match, profit sharing, and opportunities for advancement while working in a safety-conscious, customer-focused environment.

Qualifications

• Must be 18 years or older and able to lift 50 lbs as required.
• High school diploma or GED is required.
• Valid, unrestricted driver's license and US work eligibility without sponsorship.
• Able to pass pre-placement background check and drug screen.
• Strong communication, multitasking, and teamwork skills.

Responsibilities

• Build strong working relationships and maintain communication with internal departments, stations, partner airlines, vendors, and agencies.
• Lead station-wide coordination with Dispatch, Maintenance, Crew Support, Customer Service, and Ramp Operations.
• Proactively network with Partner Airline Operations to plan aircraft parking, repositioning, and service recovery.
• Serve as liaison between Dispatch and partner centers regarding air traffic control and flight information.
• Facilitate on-time departures and address delay code challenges using root cause analysis.
• Monitor radar systems, track weather, and maintain daily Flow Sheet.
• Plan gate assignments for inbound and outbound flights.
• Ensure compliance with SkyWest standards, safety protocols, and regulations.

Skills

Communication skills

Multitasking

Time management

Microsoft Office

Education

High School Diploma or GED

Job description

About SkyWest

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers.

SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.

While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction. Bring your positive attitude, skills, and commitment to the SkyWest team and take your career to new heights!

As a SkyWest employee, you’ll enjoy a variety of benefits:

• Worldwide flight benefits for you and your family
• 401(k) match
• Profit sharing
• Working in a great team atmosphere
• The potential to advance within the company
• Shift-trade flexibility

Primary Job Duties

• Build strong working relationships and maintain excellent communication with internal departments, stations, partner airlines, vendors, and associated agencies
• Lead station-wide coordination with Dispatch, Maintenance, Crew Support, Customer Service, and Ramp Operations
• Proactively network with Partner Airline Operations to plan and execute strategies for aircraft parking, repositioning, irregular operations, and service recovery
• Serve as a liaison between Dispatch, major partner control centers, airport towers, and upline/downline stations regarding air traffic control and flight information
• Facilitate on-time departures and arbitrate delay code challenges using root cause analysis
• Monitor radar systems, track lightning strikes and high winds, and maintain the daily Flow Sheet
• Conduct weight and balance procedures for Delta, United, and Alaska Airlines
• Complete Delta FICONS hourly and manage fuel slips for each flight
• Run baggage scans, verify search paperwork and seal logs, and challenge baggage files as needed
• Maintain a de-icing log and oversee radio/scanner checkouts
• Plan gate assignments for inbound and outbound flights
• Communicate positively with employees and flight crews, and attend required briefings and meetings
• Provide direction and guidance to station agents and collaborate with managers on daily operational strategy
• Ensure compliance with SkyWest operating standards, safety protocols, and industry regulations
• Represent SkyWest Airlines professionally
• Travel may be required for training and meetings
• Perform other duties as assigned

Minimum Requirements

• 18 years of age or older
• High School Diploma or GED
• Valid, unrestricted, state-issued driver’s license
• Legally authorized to work in the United States without sponsorship
• Pass a pre-placement background check and drug screen
• Ability to lift 50 lbs. with or without reasonable accommodation
• Comfortable working under pressure in time-critical situations
• Strong multi-tasking, organizational, and critical-thinking skills
• Self-motivated, detail-oriented, and safety-focused
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to work in a team environment
• Proficiency in Microsoft Office and keyboarding (a minimum of 30 WPM)
• Willing to train the right candidate
• Basic knowledge or ability to learn partner systems (Unimatic, SHARES, Volare’, Aero/Jet, Pipeline, DeltaTerm, etc.)
• Understanding of SkyWest company and station policies and performance expectations
• Maintain proprietary operational information with discretion

Physical And Other Requirements

• This position may require travel outside the station for training
• This is a Department of Transportation safety-sensitive position
• Part-time and full-time positions may be available
• $14.50 per hour

A video interview may be required.