Station Manager (Store Manager)

Kelley Williamson Company; Rockford (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the retail sector is seeking a Station Manager to oversee operations at a retail location. The role involves providing leadership, ensuring exceptional customer service, and maintaining high operational standards, with an emphasis on employee development and team management.

Benefits

Health

Vision

Life

Short term disability

401k

Bonus opportunities

Flexible Hours

Qualifications

• Minimum of 6 years management experience required.
• Must have a valid driver's license and reliable transportation.
• Must be at least 21 years of age.

Responsibilities

• Oversee daily operations ensuring positive customer experience.
• Manage staff scheduling and maintain inventory levels.
• Provide outstanding customer service and maintain facility hygiene.

Skills

Communication

Organizational Ability

Customer Service

Team Building

Education

High School Diploma

Job description

As a station manager, we will look to you to lead the maintaining of store operations at your assigned location, ensuring uninterrupted service and promoting a positive customer buying experience. Providing employee leadership and employee development and exceptional customer service while promoting the highest quality products in the industry. A professional attitude, coupled with solid organizational skills and attention to detail is a must. Our exceptional benefits package includes health, dental, vision, life and short-term disability, in addition to an impressive 401k program, and bonus opportunities.

• Health
• Vision
• Life
• Short term disability
• 401k
• Bonus opportunities
• Flexible Hours

Requirements

Overall responsibility for the daily operation of an assigned retail location, ensuring uninterrupted service and promoting a positive customer buying experience. Responsibilities include, but are not limited to :

• Employment / Employee Relations
• Retail Management / Operations
• Complete all required paperwork in an accurate and timely manner
• Maintain uninterrupted operation by effectively scheduling staff and being readily available to assist when needed
• Inventory counts : Maintain appropriate retail stock, fuel, car wash chemical and operating supply levels
• Cash management
• Customer Service / Communication
• Facility Maintenance
• Provide customers with clean, appealing and appropriately stocked facility further ensuring a positive buying experience and safe working environment

REPORTING RELATIONSHIPS

This position reports to the District Manager for the location's territory. The location's Assistant Manager, Lead Sales Associate, and Sales Associates report to this position.

KNOWLEDGE AND SKILLS AND ABILITIES REQUIRED

• Must possess excellent oral and written communication skills, organizational ability with solid attention to detail. Outstanding Interpersonal and business skills normally associated with a high school diploma are required. A minimum of 6 years management experience is required.
• Must be a proven motivator with excellent team building skills, comfortable directing and training others.
• Must complete an approved Food Service Sanitation Management course, receive a passing score, and maintain a valid certificate onsite.
• Where required by law : Must be able to obtain and maintain the applicable Operator License required to sell alcohol.
• Superior customer service skills are mandatory and the ability to troubleshoot and work to effectively solve problems is essential.
• All Managers must be at least 21 years of age.
• Must have a valid Driver's License and reliable transportation to get to and from work during all shifts, including during on-call hours.
• Must be able to :
• Lift and carry 50 pounds
• Stoop and bend
• Reach above shoulder level
• Climb
• Shovel
• Sweep and mop

1-3 years prior Management experience in retail, grocery or restaurant is required.