Station Manager, BOS

Bell; Boston (MA); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading global manufacturer seeks a Service Manager in Boston to oversee service activities, manage workforce performance, and ensure operational efficiency. Candidates should have a Bachelor's degree or extensive automotive experience, along with strong knowledge of diesel engines and electrical systems. This role offers the opportunity to drive improvements and enhance service delivery in a dynamic environment.

Qualifications

• Bachelor’s degree and 2+ years of experience or HS Diploma/GED with 8+ years of automotive/maintenance experience.
• Valid driver's license required.
• Knowledge of Diesel Engines, Electrical systems, Hydraulics, and Generators.

Responsibilities

• Direct and coordinate all service activities to meet customer schedules and goals.
• Manage workforce headcount, schedules, payroll, and employee relations.
• Develop and implement continuous improvement opportunities.

Skills

Microsoft Office Applications

Diesel Engines

Electrical systems

Hydraulics

Generators

Education

Bachelor’s degree

HS Diploma/GED

Job description

Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicles markets products under several different brands . Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves.

Responsibilities:
• Direct and coordinate all service activities to meet customer schedules and goals.
• Manage daily, weekly, and monthly performance against established financial goals and metrics.
• Check and report on the status of service and act to eliminate delays and parts shortages.
• Manage workforce headcount, schedules (time off request, attendance), payroll, and employee relations (discipline).
• Manage accurate inventory levels and part tracking.
• Develop and implement continuous improvement opportunities and employee training needs.
• Drive root cause corrective action problem solving initiatives to achieve improved safety, quality, delivery and cost.
• Ensure adequate supply of tools, equipment, and materials for efficient location operations.
• Assist with recommendations regarding workplace layouts, service methods and efficiencies by auditing operations to
improve service flow and reduce costs

• Education/Experience: Bachelor’s degree and 2 or more years of experience required, OR in lieu of degree a HS
Diploma/GED required and 8 or more years of automotive/maintenance experience required
• Software Knowledge: Microsoft Office Applications (PowerPoint, Excel, Word)
• Must possess a valid driver's license and comply with TSV pool, fleet, and DOT policies
• Must be able to obtain and maintain an airport-issued ID badge
• Demonstrated knowledge of Diesel Engines, Electrical systems, Hydraulics, and Generators