Statewide Program Manager 1 (Nursing Facility Clinical Liaison)

State of Louisiana; Baton Rouge (LA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

The Louisiana Department of Health is seeking a senior program leader to manage statewide Clinical Civil Monetary Penalty (CMP) grant programs, oversee quality monitoring of nursing facilities, and coordinate with stakeholders to drive improvements in long-term care. This role emphasizes program development, regulatory alignment, and cross-office collaboration.

The position offers on-site work at LDH headquarters with opportunities to influence statewide policy and resident outcomes.

Qualifications

• Five years of experience in information technology, program management, project management or business analysis.
• Six years of full-time work experience in any field plus three years in IT, program management, project management or business analysis.
• An associate's degree in information technology plus three years in IT, program management, or business analysis.
• A bachelor’s degree plus three years in IT, program management, project management or business analysis.
• A bachelor’s degree with 24 semester hours in IT/CS/engineering/mathematics/business analytics plus two years in IT, program management or business analysis.
• A master’s degree plus two years in IT, program management, project management or business analysis.

Responsibilities

• Manages statewide Clinical Civil Monetary Penalty (CMP) grant programs, including project development, implementation, monitoring, and budget oversight.
• Develops and oversees quality monitoring tools to evaluate nursing facility level-of-care determinations, PASRR screenings, and resident assessments.
• Conducts reviews of nursing facility assessments and makes recommendations to improve quality, compliance, and program effectiveness.
• Serves as a statewide clinical liaison to nursing facilities, professional associations, and stakeholders, providing technical assistance and guidance.
• Develops and implements quality improvement initiatives, policies, procedures, and long-range plans to enhance nursing facility services and resident outcomes.
• Monitors federal regulations, policies, and industry best practices to ensure programs remain effective and aligned with applicable requirements.
• Coordinates communication, reporting, and collaboration with nursing facilities, LDH offices, and state/federal partners to address programmatic issues and improve quality of care.

Skills

Program management

Project management

Business analysis

Information technology

Education

Associate's degree in information technology

Bachelor's degree

Bachelor's degree + 24 semester hours IT/CS/engineering/math/business analytics

Master's degree

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Make a Statewide Impact on Nursing Home Quality of Care!

Are you passionate about improving healthcare outcomes and enhancing the quality of life for Louisiana’s nursing home residents? Join our team and play a vital role in leading Clinical Civil Monetary Penalty (CMP) Grant initiatives, overseeing quality monitoring efforts, and partnering with nursing facilities across the state. This position offers an exciting opportunity to use your clinical expertise, program management skills, and leadership abilities to drive meaningful improvements in long-term care!

• Five years of experience in information technology, program management, project management, or business analysis; OR
• Six years of full-time work experience in any field plus three years of experience in information technology, program management, project management or business analysis; OR
• An associate's degree in information technology plus three years of experience in information technology, program management, project management or business analysis; OR
• A bachelor’s degree plus three years of experience in information technology, program management, project management or business analysis; OR
• A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology, program management, project management or business analysis; OR
• A master’s degree plus two years of experience in information technology, program management, project management or business analysis.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field.

The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Manages statewide Clinical Civil Monetary Penalty (CMP) grant programs, including project development, implementation, monitoring, and budget oversight.
• Develops and oversees quality monitoring tools to evaluate nursing facility level-of-care determinations, PASRR screenings, and resident assessments.
• Conducts reviews of nursing facility assessments and makes recommendations to improve quality, compliance, and program effectiveness.
• Serves as a statewide clinical liaison to nursing facilities, professional associations, and stakeholders, providing technical assistance and guidance.
• Develops and implements quality improvement initiatives, policies, procedures, and long-range plans to enhance nursing facility services and resident outcomes.
• Monitors federal regulations, policies, and industry best practices to ensure programs remain effective and aligned with applicable requirements.
• Coordinates communication, reporting, and collaboration with nursing facilities, internal LDH offices, and state and federal partners to address programmatic issues and improve quality of care.

Position-Specific Details:

Location: Office of Aging and Adult Services / Headquarters / Statewide

Appointment Type: This position may be filled as aProbationary appointment

Cost Center: 3201027000

Position Number(s): 50662622

Contact Information:

Paul Tran

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.