Program Manager 3-LDH

State of Louisiana; Baton Rouge (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Louisiana Department of Health is seeking a senior operations leader to oversee the Parish Health Unit system. You will translate strategic direction into standardized clinic operations, manage access, throughput, workforce optimization, patient experience, and revenue cycle across 64 locations.

The role oversees regional operations infrastructure, drives performance management, and ensures consistent execution across sites, including program expansion, grant development, and partnerships with

Qualifications

• Eight years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• Six years of full-time work experience in any field plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.
• A bachelor’s degree plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services;
• An advanced degree or a Juris Doctorate plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

Responsibilities

• Direct and oversee operations across parish health units to ensure consistent, efficient, and patient-centered service delivery.
• Implement standardized operational models to optimize patient flow, access, scheduling, visit volume, and staffing efficiency.
• Establish and enforce system-wide clinical workflows, SOPs, and performance expectations.
• Support and implement LDH and OPH strategic priorities, including WIC initiatives, through planning and project management.
• Execute strategic initiatives established by OPH and bureau leadership, including service expansion, consolidation, new care delivery models, and external partnerships.
• Lead the operational implementation and expansion of new programs from pilot phases through full-scale delivery.
• Develop and submit grant proposals to support program growth, funding, and long-term sustainability.
• Oversee contracts and MOUs, ensuring compliance with deliverables, timelines, and fiscal requirements.
• Approve invoices, monitor contractor performance, and ensure accountability for contractual obligations.
• Monitor and analyze legislation, lead policy and procedure revisions to ensure regulatory compliance, and participate in emergency preparedness and response activities.

Skills

Operations leadership

Public health

Grant development

Contract management

Education

Bachelor's degree

Advanced degree/JD

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This position is responsible for managing end-to-end operational performance of Louisiana’s sole Parish Health Unit system, with 64 locations statewide, ensuring efficient, high-quality, and financially sustainable service delivery. This role translates strategic direction from LDH and OPH’s leadership into standardized, high-performing clinic operations, with direct accountability for access, throughput, workforce optimization, patient experience, and revenue cycle execution.

This role serves as the primary operational leader of the clinic system, overseeing regional operations infrastructure, driving performance management, and ensuring consistent execution across all sites.

Eight years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor’s degree plus five years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties

• Direct and oversee operations across parish health units to ensure consistent, efficient, and patient-centered service delivery.
• Implement standardized operational models to optimize patient flow, access, scheduling, visit volume, and staffing efficiency.
• Establish and enforce system-wide clinical workflows, standard operating procedures (SOPs), and performance expectations.
• Support and implement LDH and OPH strategic priorities, including WIC initiatives, through effective planning and project management.
• Execute strategic initiatives established by OPH and bureau leadership, including service expansion, consolidation, new care delivery models, and external partnerships.
• Lead the operational implementation and expansion of new programs from pilot phases through full-scale delivery.
• Develop and submit grant proposals to support program growth, funding, and long-term sustainability.
• Oversee contracts and Memoranda of Understanding (MOUs), ensuring compliance with deliverables, timelines, and fiscal requirements.
• Approve invoices, monitor contractor performance, and ensure accountability for contractual obligations.
• Monitor and analyze legislation, lead policy and procedure revisions to ensure regulatory compliance, and participate in emergency preparedness and response activities while maintaining required LDH, FEMA, and other readiness standards.

Position Specific Details

Location: Office of Public Health / Center for Community and Preventative Health / East Baton Rouge Parish

Appointment Type: This position may be filled as aProbationary appointment

Cost Center: 3262107600

Position Number(s): 50698243

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.

Contact Information

Paul Tran

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477