Statewide Operations & Facilities Director

State of Indiana; Indianapolis (IN); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards program

Health savings account

Pension plans

Paid time off & holidays

Education reimbursement

Free parking

LinkedIn Learning access

Job summary

The State of Indiana, via the Indiana Department of Workforce Development, seeks a senior Operations & Facilities Director to oversee statewide facilities, governance, and administrative services across 70+ locations. You will shape real estate strategy, safety, asset control, mail/print, logistics, and emergency response while guiding technology-operations integration and contracts.

The role leads a multidisciplinary team, sets strategic direction, and ensures operational stability aligned with

Qualifications

• Extensive knowledge of agency and/or organizational program(s) and business practices.
• Extensive knowledge of State programs and resources, public policy, and program evaluation.
• Ability to develop and/or measure program outcomes.
• Ability to create and maintain strong working relationships with key public and private government and business leaders.
• Ability to identify problems, determine accuracy and relevance of information, and use sound judgment to generate and evaluate alternatives and to make recommendations.
• Ability to work with internal and external customers to assess needs, provide assistance, resolve problems, and satisfy expectations.
• Outstanding interpersonal skills with the ability to build relationships, establish credibility, and influence leaders at all levels.
• Make logical, well-informed, and objective decisions. Ability to perceive the impact and implications of decisions.
• Ability to assign work, set clear direction, and manage workflow.
• Ability to effectively provide feedback, guidance or corrective action to coach and develop employee skillsets.

Responsibilities

• Review and evaluate organizational effectiveness, goal determination, and strategic planning, etc., makes recommendations for improvement.
• Assist the Director with developing and coordinating plans and policies, resources, and mission as well as goals, vision and expectations of agency or program.
• Provide guidance to agencies and the public regarding applicable laws and rules.
• Supervise subordinate personnel including hiring, determining workload, and authorizing assignments, training, monitoring, and evaluating performance, and initiating corrective or disciplinary action.
• Assist with monitoring agency or program budget including revenues, expenditures, and budget projections.
• Communicate with news and other media and respond to media questions or requests in an appropriate public relations manner.
• Coordinate with other government officials on planning issues.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectation, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

Skills

Agency knowledge

Public policy

Program evaluation

Relationship building

Decision making

Budget monitoring

Team leadership

Media relations

Job description

The State of Indiana, via the Indiana Department of Workforce Development, seeks a senior Operations & Facilities Director to oversee statewide facilities, governance, and administrative services across 70+ locations. You will shape real estate strategy, safety, asset control, mail/print, logistics, and emergency response while guiding technology-operations integration and contracts.

The role leads a multidisciplinary team, sets strategic direction, and ensures operational stability aligned with